Fraud Review Coordinator

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Join to apply for the Fraud Review Coordinator role at Drive Time

What's Under The Hood

Drive Time Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for Drive Time and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

What's Under The Hood

Drive Time Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country's leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for Drive Time and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

That's Nice, But What's the Job?

In short, as the Fraud Coordinator (Loan Review), you will critically review customer documents, data, and investigation tools to assess potential fraud exposure and communicate with our Retail stores on whether funding is approved, denied, or if more documentation is required.

In Long, Our Fraud Coordinators Are Responsible For

• Reviewing income and identity documents for customer fraud/misrepresentation indicators. Attention to detail is key.
• Applying department procedures and critical thinking to determine additional documentation to request.
• Calling employers to complete verbal verifications of employment and income.
• Reviewing identity documents to address Credit Alert Red Flags, synthetic identity, and identity theft concerns.
• Consistently hitting productivity targets with pre-sale and post-sale investigations while maintaining high quality metrics.

• A mind for the details. Okay we know "detail-oriented" is on just about every job description - but we really mean it!
• Excellent verbal and written communication skills. The ability to talk and write with confidence, charisma, and competence for a wide variety of audiences.
• Curious minds who love to learn. Fraud trends are constantly changing, so we have to adapt our knowledge and tactics to stay ahead!
• Passionate and goal-oriented. We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.
• Agile in a fast-paced environment. We move, and we move quickly. Thriving in an environment that never stops, is a must.

• High School Diploma or GED required
• Must have availability to work Monday through Saturday with shifts between the hours of 7:00am and 8:00pm. Available to work every Saturday.

• Bachelor's Degree
• Underwriting/Lending experience

• Medical, dental, and vision, oh my! Drive Time Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
• But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow! But seriously, Drive Time Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green. We offer competitive pay across the organization, because, well money matters!
• Game Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a…