Registered Client Associate
Listed on 2026-01-01
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Finance & Banking
Office Administrator/ Coordinator, Financial Analyst
Harrison Gray Search has partnered with a nationally recognized investment advisory firm with a long-standing reputation for integrity and excellence to seek a Registered Client Associate to join its expanding team in the Mesa, AZ office. This full‑time opportunity has opened due to continued business growth and offers a dynamic environment for career development and advancement.
THE ROLEThe Registered Client Associate plays a critical client‑facing role, dedicated to delivering exceptional service that supports clients in achieving their financial goals. As a key liaison between clients and financial professionals, this role requires strong interpersonal, problem‑solving, and organizational skills. It also presents the opportunity to contribute meaningfully to a collaborative, service‑oriented team culture.
This position reports to the Branch Manager and collaborates closely with assigned financial professionals.
KEY AREAS OF FOCUS- Serve as the primary point of contact for client service needs via phone, email, and other platforms.
- Schedule and coordinate client meetings.
- Execute account transactions including trades, deposits, withdrawals, rollovers, ACH, and wire transfers.
- Support financial planning by inputting data into Money Guide Pro and assisting with Riskalyze assessments.
- Facilitate new account setup, ensuring accuracy of information and appropriate follow‑up.
- Support onboarding of new financial professionals as needed.
- Coordinate with internal teams such as Compliance, Operations, IT, and Marketing to ensure smooth business processes.
- Stay current on financial markets and assist with portfolio research.
- Identify client needs through service interactions and relay opportunities to financial professionals.
- Support local marketing efforts and contribute to team knowledge‑sharing channels.
- Assist with cross‑office support and remain up to date with compliance regulations and licensing requirements.
- Maintain organized records of client interactions and documentation within CRM systems.
- Manage document workflows using tools such as Docu Sign and Docu Pace.
- Assist with general office upkeep, including mail handling, greeting clients, and kitchen stocking (as applicable).
- Provide administrative assistance to assigned advisors and the branch manager.
- Participate in the planning of local initiatives or firmwide events hosted at the branch.
- Proactively pursue professional growth through internal training programs and coursework.
- Prepare and submit regular reporting for team tracking and compliance.
- Support expense reporting and team financial oversight.
- Serve as a positive contributor to team culture and morale.
- 3–7 years of experience in a client service or financial services role.
- Associate’s degree in Business, Finance, or a related field (Bachelor’s degree preferred).
- Active FINRA Series 7, and Series 63 & 65 (or Series 66) required.
- Proficiency with Microsoft Office Suite and Google Workspace.
- Familiarity with systems such as Concur, Red Tail, RBC platforms, AOS, and Red Oak.
- Strong initiative, attention to detail, and ability to work collaboratively.
- Client service, communication, and empathy
- Time management, coordination, and attention to detail
- Problem‑solving, reasoning, and critical thinking
- Written and verbal communication
- Active listening and social awareness
- Competitive base salary (based on experience)
- Performance‑based compensation opportunities for specialized assignments
- Medical, Dental, and Vision Insurance
- Disability and Life Insurance (with optional supplemental coverage)
- 401(k) with employer match
- Flexible Spending Accounts (FSA)
- Associate
- Full‑time
- Administrative and Customer Service
$55,000.00/yr - $75,000.00/yr
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