Receptionist - Riverview

Center Well Senior Primary Care provided pay range: $38,000.00/yr - $45,800.00/yr

Base pay range: $38,000.00/yr - $45,800.00/yr

Become a part of our caring community and help us put health first.

• Greeting Patients:
  Welcome patients and visitors professionally, both in person and over the phone.
• Scheduling Appointments:
  Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules.
• Patient Records:
  Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
• Billing and Payments:
  Ensure patient accounts are updated correctly. May include collecting copay at time of visit.
• Inquiries and Communication:
  Answer incoming calls, respond to patient inquiries, and provide general information.
• Office Management:
  Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials.
• Administrative Support:
  Assist with other administrative tasks as needed, such as ordering supplies, managing office inventory, and sending courier packages.

• High School Diploma or GED
• 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
• Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
• Excellent customer service and phone etiquette
• Team player with a positive attitude
• Ability to multitask in a fast-paced environment
• Attention to detail and highly organized
• Knowledge of MS Office (Word, Excel, Outlook, Access)

• Value-based care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)
• Bilingual in English and Spanish

This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Scheduled Weekly

Hours:

40 hours per week

Pay Range: $38,000 - $45,800 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries offer competitive benefits that support whole-person well-being: medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short- and long-term disability, life insurance and many other opportunities.

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It also takes affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance in employment individuals with disability or protected veteran status, basing all employment decisions only on valid job requirements.

This policy applies to all employment actions.

Center Well Senior Primary Care provides proactive, preventive care to seniors, and Center Well, a Humana company, focuses on whole-person health by addressing physical, emotional and social wellness. As part of Humana Inc., Center Well offers stability, industry-leading benefits, and opportunities to grow career and personal well-being.

Entry level

Full-time

Administrative

Hospitals and Health Care