Office Coordinator

$24–$32/hour | Part-Time to Full-Time | Initially Remote

Mindwell is a growing, independently owned outpatient psychiatric practice seeking an experienced, self-motivated Medical Office Coordinator to manage front- and back-office operations.

We’re looking for someone who takes initiative, solves problems independently, follows through, and helps keep a busy practice running smoothly.

Psychiatric Medical Office Coordinator

Mindwell LLC | Mesa, AZ

$24–$32/hour | Part-Time to Full-Time | Initially Remote

Mindwell is a growing, independently owned outpatient psychiatric practice seeking an experienced, self-motivated Medical Office Coordinator to manage front- and back-office operations.

We’re looking for someone who takes initiative, solves problems independently, follows through, and helps keep a busy practice running smoothly.

• Answer phones, schedule appointments, and coordinate patient communication.
• Request, send, receive, and manage patient records in compliance with HIPAA.
• Verify insurance eligibility, benefits, and patient information.
• Prepare, submit, and follow up on medication prior authorizations, denials, and appeals.
• Assist with medical billing, revenue cycle management, claim issues, and patient account questions.
• Investigate and respond to credit card disputes and chargebacks.
• Assist with insurance credentialing, contracting, and reimbursement negotiations.
• Obtain and document patient vital signs.
• Review and verify medications, allergies, and relevant patient information.
• Maintain accurate records and identify opportunities to improve office workflows.

• Medical office experience required;
  psychiatry or behavioral health experience preferred
  .
• Experience with insurance verification, prior authorizations, and medical billing.
• Athena One/athenahealth experience strongly preferred.
• Experience obtaining vital signs and completing patient intake preferred.
• Familiarity with BCBS, Aetna, Cigna, UHC, and TRICARE is a plus.
• Excellent communication, organization, and problem-solving skills.
• Ability to work independently, multitask, and take ownership of responsibilities.

• Initially 2 full days or 3 shorter days per week
  , negotiable.
• Remote initially
  , transitioning to in-office work in Mesa by January 2027 or sooner
  .
• Expected to grow into a full-time position as the practice expands.