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Head of – Call Center

Job in Mesa, Maricopa County, Arizona, 85201, USA
Listing for: Cricket Wireless LLC.
Full Time position
Listed on 2026-10-06
Job specializations:
  • HR/Recruitment
  • Management
Salary/Wage Range or Industry Benchmark: 86000 - 129000 USD Yearly USD 86000.00 129000.00 YEAR
Job Description & How to Apply Below
Position: Head of New Hire Experience – Call Center

AT&T is seeking an Associate Director for the Call Center New Hire Experience to lead onboarding, training, and nesting for new call center employees in Mesa, AZ. You will partner with Talent Acquisition, L&D, and Operations to ensure a seamless transition from offers to production, coaching teams, and driving engagement.

The role requires 5 days in the office per week, a strong track record in leadership and onboarding, and a focus on performance and employee experience.

This role, Head of New Hire Experience – Call Center at Cricket Wireless LLC., could be your next move.

The advertised compensation is 86..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Head of New Hire Experience – Call Center role in the description above.

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