EverPro Senior Product Manager, Joist

Senior Product Manager

Ever Commerce (Nasdaq : EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its Ever Pro, Ever Health, and Ever Well brands specializing in Home, Health, and Wellness service industries, Ever Commerce provides end-to‑end business management software, embedded payment acceptance, marketing technology, and customer experience applications.

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We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here.

We're seeking a Senior Product Manager to join our Invoicing Solutions team working on Joist. Joist helps small businesses create professional invoices and get paid faster. Our mobile‑first SaaS platform has earned top ratings from hundreds of thousands of contractors, freelancers, and small business owners who rely on us every day.

As a Senior PM, you'll own a core product area and drive strategy, roadmap, and execution. You'll lead a cross‑functional squad, partner with leadership, and deliver high‑impact initiatives through experimentation, data‑driven decisions, and customer discovery in a fast‑paced environment. This is an exciting opportunity to shape the future of one of Ever Commerce's fastest‑growing invoicing platforms, directly impacting how small businesses across North America run and grow their operations.

• Define and communicate a bold product vision aligned with company goals and customer needs.
• Build business cases and strategies for your area, shaping the broader product direction.
• Own the roadmap and ensure delivery of measurable outcomes.

• Align team initiatives with annual OKRs and long‑term mission.
• Prioritize work based on customer and business impact, not just feature output.
• Establish clear mechanisms for data‑driven trade‑offs and decision‑making.

• Become an expert on our users and market dynamics.
• Lead customer discovery, interviews, and usability testing.
• Translate insights into innovative, high‑value solutions.

• Oversee the full product lifecycle from discovery to launch and iteration.
• Drive cross‑functional collaboration to deliver timely, high‑quality releases.
• Run and ship experiments that test hypotheses, validate assumptions, and accelerate learning.

• 5+ years in product management, ideally in B2B SaaS.
• Experience running and shipping experiments in live products.
• PLG experience is a plus.
• Payments / Fin Tech experience is a plus.
• Understanding of SMB workflows in trades, construction, or service industries is a plus.
• Strong understanding of SaaS metrics and product performance drivers.
• Proven ability to deliver features / products that drive revenue and engagement.
• Strong individual contributor with the ability to own outcomes end‑to‑end.
• Proven ability to influence cross‑functional teams (engineering, design, GTM, leadership) to deliver outcomes.
• Excellent communicator, able to engage both stakeholders and senior leadership.
• Proficiency with agile, product / PLG tools (Jira, Productboard, Optimizely, Amplitude, Looker, Heap, etc.).
• Strong analytical, problem‑solving, and prioritization skills.
• Comfortable in a fast‑paced environment balancing multiple initiatives.

The Ever Commerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada - if you're close to one of our offices, we can set you up in‑office or you can work 100% remotely.

Ideally, the candidate is based in the Greater Toronto Area. Otherwise, occasional travel to our Toronto office once per quarter…