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Senior Service Desk Leader — IT Ops & Service Excellence

Job in Mesa, Maricopa County, Arizona, 85201, USA
Listing for: Flex Technology Group
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 110000 - 140000 USD Yearly USD 110000.00 140000.00 YEAR
Job Description & How to Apply Below

Flex Technology Group in Mesa, Arizona, is seeking a strategic Senior Manager, Service Desk to lead our enterprise service desk operations in-office. This hands-on leadership role oversees end-user support, incident management, and service delivery, partnering with Infrastructure, Security, Applications, and Business teams to drive excellence.

You will build high-performing teams, manage budgets, and mentor staff while developing a roadmap for enhancements and technology adoption.

The Senior Service Desk Leader — IT Ops & Service Excellence role at Flex Technology Group is now open for applications in Mesa, AZ, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Mesa, AZ, United States.

This opportunity is part of our work in Management & Operations, IT & Technology.

Position Requirements
10+ Years work experience
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