Network IT Engineer II; Police

This vacancy is in the Public Safety's Information Technology (PSIT) Unit in the Police Department for the Infrastructure/Enterprise Operations Assignment, specifically Network Infrastructure.

First review of applications will be Monday, October 5, 2026.

The IT Engineer II assigned to Police Network Infrastructure ensures high performance, availability, and security across network platforms supporting the Mesa Public Safety Support Department, Police, and Fire, including all systems necessary for Computer Aided Dispatch (CAD). This role proactively monitors and maintains critical network environments, implements firmware and software configurations, performs advanced diagnostics and troubleshooting, documents changes for knowledge transfer, and develops QA processes to improve change success rates.

The position requires expert-level knowledge of network protocols, routing, switching, firewalls, and security technologies, along with a strong understanding of server OS, virtualization, enterprise storage, and backup systems essential to public-safety operations.

The ideal candidate shall possess a Cisco Certified Network Professional (CCNP) certification or equivalent experience.

The IT Engineer II class provides skilled technical services in support of installation, configuration, testing, integration, and ongoing support for City applications or infrastructure, requiring an in-depth knowledge of the City’s platforms and environment in support of meeting availability and performance goals. This class applies to Business Solutions and Application Development;
Business Analytics;
Database;
Desktop and Mobile Services;
Service Desk; GIS (Geographic Information System);
Network;
Security;
Unified Communications; and Server, Storage, and Backup.

leadership skills, including performing independent judgment and decision-making, especially related to diagnostics and troubleshooting with enterprise applications or infrastructure; providing quality written and verbal communications/presentations to customer areas and senior leadership in both small and large settings; supervising and coordinating day‑to‑day activities of technical staff (by assignment) of usually three or less direct reports; and performing primary and secondary highly technical application or product support within one of the technical support areas of Business Solutions and Application Development;
Business Analytics;
Database;
Desktop and Mobile Services;
Service Desk; GIS;
Network;
Security;
Unified Communications; and Server, Storage, and Backup. This class may perform technical and/or project leadership for a medium‑to‑large‑size project using the Project Management Office (PMO) standard methodologies or concurrent small‑to‑medium‑scale project management. This class is responsible for positively and actively participating in team training and demonstrating team skills learned by applying and reinforcing team principles in daily work with functional teams.

performing work on multiple assignments simultaneously such as configuration, integration, development, testing, and resolution of problems for systems; assessing, troubleshooting, and following established guidelines in the escalation of hardware, software, and networking problems; initiating and/or maintaining Incident Reports (IRs) using an on‑line incident management system; assisting with research, evaluation, and implementation of new technologies and/or packaged software; installing and supporting hardware and/or software;

preparing and/or updating system documentation; controlling changes in system environments to ensure stable and reliable delivery of computer…