Information Technology; IT) Project Liaison - Wireless Communications

The Information Technology (IT) Project Liaison is involved in the following: researching, designing, purchasing, modifying, and installing specialized communications systems for various City departments; providing overall communications systems operations support; coordinating activities with other agencies, departments, and organizations; preparing reports and recommendations for review; and participating in special research project activities. This class is also responsible for performing related duties as required.

This class receives general supervision from an IT Manager who reviews work through meetings, conferences, and reports regarding system design, installation, modification, and maintenance activities, problems encountered, and overall results achieved. Participates on the management team of the Communications Unit in decision-making and the development and implementation of operational policies. This class is FLSA exempt-administrative.

The City of Mesa is seeking an experienced IT Project Liaison to support the Wireless Communications Team within the Department of Innovation and Technology (DoIT). This position leads the planning, coordination, implementation, and oversight of the City’s wireless communications infrastructure and subscriber systems for both the City and the Members of the TOPAZ Regional Wireless Cooperative (TRWC). The IT Project Liaison works collaboratively across DoIT, City departments, and TRWC Member agencies to ensure reliable, resilient, and high-performing wireless systems that support Public Safety and other critical operations.

• Plan, manage, and oversee wireless communications projects, including engineering, installation, maintenance, and optimization activities, in compliance with Federal Communications Commission (FCC), EIA/TIA, and Public Safety industry standards.
• Apply established IT Project Management Office (PMO) methodologies, including development of project documentation covering scope, schedule, cost, quality assurance, and transition to operations.
• Coordinate and provide functional oversight to engineers, project managers, technicians, and Communications Project Liaisons to ensure projects are delivered on time, within scope, and within budget.
• Support all phases of infrastructure and subscriber projects, including research, feasibility analysis, requirements development, specifications, permitting, construction oversight, vendor management, and system acceptance testing (including radio coverage testing).
• Align wireless initiatives with City and TRWC priorities through coordination with internal departments (Engineering, Public Safety, Utilities, DoIT, etc.) and external Member agencies.
• Participate in preparation and evaluation of RFPs/RFQs, vendor contract administration, budget monitoring, and compliance with safety and permitting requirements.
• Monitor wireless industry trends and assess potential impacts to City and TRWC systems.
• Engage with Public Safety agencies, school districts, and other public entities to coordinate network initiatives.
• Assist with troubleshooting and resolution of communications system issues.

• Extensive knowledge of Public Safety Land Mobile Radio (LMR) systems and architectures, including P25, conventional and trunked systems, simplex and repeated operations, VHF and 700/800 MHz systems, microwave and fiber backhaul, ERCES, and radio site hardening standards, with a focus on availability, reliability, and resiliency.
• Knowledge of FCC Public Safety LMR rules and experience with regulatory licensing compliance.
• Ability to distinguish color-coded wiring and components using standard industry color codes.

This position plays a critical role in sustaining…