Director, Business Intelligence

The Director of Business Intelligence leads and develops the organization's Business Intelligence and Data Analytics function, establishing the strategy, priorities, and operating model for enterprise analytics, reporting, and business insights. This role partners with executive leadership to transform data into actionable intelligence that drives business performance, operational efficiency, and strategic decision-making. The Director is responsible for advancing organizational analytics capabilities, overseeing the delivery of reporting and insights, and fostering a data-driven culture through collaboration with FP&A, Data Governance, IT, and business leaders.

Position Summary The Director of Business Intelligence leads and develops the organization's Business Intelligence and Data Analytics function, establishing the strategy, priorities, and operating model for enterprise analytics, reporting, and business insights. This role partners with executive leadership to transform data into actionable intelligence that drives business performance, operational efficiency, and strategic decision-making. The Director is responsible for advancing organizational analytics capabilities, overseeing the delivery of reporting and insights, and fostering a data-driven culture through collaboration with FP&A, Data Governance, IT, and business leaders.

• Develop and execute the Business Intelligence strategy, roadmap, and operating model to support organizational goals, improve decision-making, and maximize the value of data across the business.
• Lead and develop the Business Intelligence function, establishing performance expectations, delivery standards, and operating practices that drive analytical excellence, stakeholder value, and business impact.
• Partner with executive and business leaders to identify, prioritize, and execute data and analytics initiatives that drive operational excellence, revenue growth, cost optimization, and strategic business outcomes.
• Oversee the Business Intelligence portfolio, establishing priorities and governance for reporting, dashboards, analytics initiatives, and business intelligence capabilities to ensure alignment with strategic objectives and organizational priorities.
• In collaboration with Data Governance, establish and maintain standardized operational KPIs, reporting measures, and metric definitions for service, supply, billing, project management, records/shared services, cycle time, exceptions, backlog, accuracy, and other key business performance indicators.
• Collaborate with IT and Data Governance teams to ensure analytics solutions leverage trusted data and meet organizational requirements for security, compliance, accessibility, and scalability.
• Establish reporting standards, processes, and performance metrics that drive consistent, reliable, and actionable reporting, including exception reporting, while promoting self-service analytics where appropriate.
• Evaluate business needs, analytics trends, and reporting opportunities to continuously improve the organization's BI capabilities and data maturity in partnership with IT-owned platforms and systems.

• Establish resource plans and delivery expectations to ensure analytics initiatives are executed effectively and aligned with organizational priorities.
• Partner with IT, Data Governance, FP&A, and business leaders to ensure reporting requirements, data availability, and analytics solutions support business objectives.
• Promote enterprise adoption of reporting, analytics, and KPI-driven decision-making to create a data-driven culture that will strengthen organizational performance and confidence in business insights.
• Monitor the effectiveness, adoption, and business impact of BI solutions, driving continuous improvement across reporting and analytics capabilities.

• Bachelor's degree in Business Analytics, Data Science, Information Systems, Finance, Computer Science, or a related field.
• 10+ years of progressive experience in Business Intelligence, analytics, reporting, or data management, including 5+ years of leadership experience leading enterprise analytics functions and teams.
• Proven ability to lead and develop high-performing analytics teams while driving accountability, analytical excellence, and measurable business outcomes.
• Demonstrated experience partnering with FP&A, IT, Data Engineering, Data…