Inflight Supervisor - IWA

Summary

Inflight Base Supervisors are responsible for Inflight operations for their assigned crew domicile(s). They play a pivotal role in ensuring the Inflight Department’s operational excellence, safety, and customer service standards. The Supervisor will lead and manage our Flight Attendants while fostering a culture of accountability, compliance, and performance excellence. They will coach and develop Flight Attendants to exceed performance expectations, including conducting observation flights, ramp checks, and sharing customer experience metrics.

They will conduct fact‑finding and grievance meetings, hiring and terminating employees as needed, and managing conflict resolution while fostering a positive, team‑oriented environment. They work in an airport environment and in a front‑line capacity to manage the day‑to‑day operations, respond to irregular operations, and implement strategies to achieve on‑time performance and safety of Allegiant Flight Attendants with an emphasis on our Company’s principles and values.

They will use base and department performance metrics to guide decisions and identify improvement opportunities. They will promote a safety‑first culture by ensuring adherence to regulatory and Company standards, conducting investigations, and maintaining accurate employment records. The Supervisor will execute daily, weekly, and monthly operational plans, ensuring smooth operations during irregular schedules and flight interruptions, including evenings, weekends, and holidays.

They will work with cross‑functional teams to address delays, improve on‑time performance, and support initiatives that enhance the customer experience. They will take ownership of special projects to enhance the department’s operational effectiveness and employee engagement.

No

Combination of Education and Experience will be considered. Must be authorized to work in the US as defined by the Immigration Act of 1986. Must pass a Criminal Background Check.

Education:

Associate’s Degree

Education Details:
Associate’s Degree in related field or equivalent experience.

Years of

Experience:

• Minimum one (1) year of experience as a flight attendant.
• Minimum two (2) years of experience managing people.
• Minimum one (1) year of experience managing in a union environment.
• Valid/Unexpired Passport Book:
  Yes
• Valid/Unexpired Driver’s License:
  Yes
• Must pass Allegiant Flight Attendant Training and maintain currency.
• Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.
• Federal Aviation Regulations (FARs) knowledge.
• Proficient with Microsoft Office Products.
• Ability and willingness to travel as required.
• Ability to communicate effectively with a dispersed workforce.
• Ability to handle a large internal and external client base.
• Ability to work autonomously, with minimal supervision.
• Ability to handle conflict management with ease and comfort while establishing rapport and achieving results.
• Ability to maintain confidentiality of sensitive information.

• Open to feedback for performance improvement.
• Excellent interpersonal skills to effectively work with diverse staff members, customers, and interface with other departments.
• Display strong leadership skills and is able to make sound, strategical, consistent decisions as needed under pressure.
• Team player who supports, motivates, and promotes the team, demonstrating a strong work ethic and maintains a positive attitude and role model at all times.
• Ability to work special projects for further development.

• Lead initiatives to achieve on-time performance goals set for the base/region.
• Execute daily, weekly, and monthly operational plans and respond to irregular operations as needed.
• Work flexible hours and be available during evenings, weekends, and holidays to handle irregular operations and flight interruptions.
• Coach and develop flight attendants to reach and exceed expected performance levels.
• Conduct fact‑finding and investigation meetings. Accountable to timely and accurate…