Senior Operations Manager

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Full Time Mesa, AZ, US

3 days ago Requisition

Discover your next career at
Mygrant Glass !

About Us:

Mygrant Glass was established in 1926, we've journeyed from a single location in California to becoming the largest independent wholesale distributor of automotive glass in the United States. Our enduring success is built on a foundation of unparalleled inventory, an extensive warehouse network, and uncompromising quality standards. We thrive on forming lasting partnerships that drive the success of our valued customers.

Why Join Mygrant Glass?

We’re the largest independent auto glass distributor in the United States—but we operate with the values of a family-owned company. We value safety, teamwork, and providing opportunities for growth.

We also value fair and competitive pay rates.

Where a pay band is provided, actual pay may be above the listed range based on the individual's experience, education, certifications, knowledge, skills, and geography/work location. The listed range reflects what we reasonably expect to pay for this opportunity at the time of posting.

Non-exempt employees will be paid overtime in accordance with applicable federal, state, and local law. Base pay does not include other forms of compensation. Mygrant Glass is proud to offer its employees a comprehensive benefits package including:

• Medical
• Vision
• Life insurance
• FSA plans
• Holiday, sick, and vacation days

Exempt

Reports To:
Regional Operations Director

Senior Operations Manager

Branches:
Arizona

POSITION

SUMMARY:

The Senior Operations Manager is tasked with managing several warehouses within an assigned region. In this role, they are pivotal in overseeing high-value inventory, ensuring exceptional customer service, and building high-performing teams. Their focus includes safety, branch operations, warehouse efficiency, and driving customer service excellence through key performance metrics.

ESSENTIAL JOB FUNCTIONS:

• Effectively communicate the “Mygrant Messages” to customers and employees across multiple branches.
• Monitor and uphold operations performance goals and standards, ensuring consistency across all branches.
• Partner and collaborate with internal departments to efficiently meet branch objectives and ensure adherence to company procedures and standards.
• Ensure compliance with company policies and various regulations, including state and federal guidelines, safety protocols, and OSHA and DOT regulations.
• Design and implement processes that contribute to the profitable growth of each respective branch to achieve and surpass branch goals while meeting the annual budget.
• Monitor and coach optimal inventory practices to guarantee stock accuracy, maintain fill rates, and ensure prompt receiving.
• Develop comprehensive business plans tailored to the unique operations of each branch.
• Clearly define branch goals and disseminate them throughout the branch network.
• Oversee the overall security of branches and the well-being of branch employees.
• Responsible for safeguarding company assets, which includes ensuring branches are handling money in accordance with established controls and protocols. Identify and report any potential risk areas, providing valuable feedback to enhance security measures and protect assets effectively.
• Mentor and coach manager and supervisors to foster a culture of growth and development to facilitate a smooth branch succession plan and streamline operations.
• Implement performance management strategies including coaching branch teams toward achieving successful performance goals.
• Manage teams to provide outstanding customer service…