Account Manager
Listed on 2026-10-13
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Non-Profit & Social Impact
Fundraising / Charity, PR / Communications
MDS Communications, one of the nation’s premier telephone fundraising firms, headquartered in Mesa, Arizona, provides outbound telephone fundraising services for 20+ nationally known humanitarian non-profits such as the American Red Cross, Operation Smile, Habitat for Humanity, Mercy Ships, Covenant House, as well as well-known Christian ministries, including Focus on the Family.
Job DescriptionMDS Communications is looking for a full-time Account Manager (AM). AMs serve as the primary partner for a small portfolio of MDS clients, overseeing all aspects of their telephone fundraising campaigns. The ideal candidate will have experience in non-profit fundraising, annual budget development and management, and all aspects of project management including initiating, planning, executing, monitoring, and completion/reporting of client projects.
Remote candidates will be considered.
Minimum Qualifications- Understanding of nonprofit fundraising principles; mass-market fundraising experience preferred
- 2+ years of experience in client services, account management, fundraising, project management, or a related field
- Strong written and verbal communication skills
- Exceptional organizational skills with the ability to manage multiple projects simultaneously
- Strong analytical and quantitative skills with attention to detail
- Proficiency in Microsoft Excel and Word
- Bachelor's degree preferred
- Ability to travel occasionally
- This position includes moderate copywriting and written client communication. While a cover letter is optional, candidates are encouraged to provide a brief writing sample or cover letter demonstrating their communication style.
- Manage day-to-day relationships for 2-3 nonprofit clients
- Coordinate the entire fundraising campaign lifecycle
- Monitor campaign performance and recommend strategic adjustments
- Prepare client reports, presentations, and campaign analysis
- Collaborate with internal operations, data, and production teams
- Lead client meetings and provide proactive communication throughout campaign life cycles
- Support annual planning and budget discussions for assigned accounts
Starting Salary: $70K+/year DOE
For more information about MDS, please visit our website
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