Quality Assurance Engineer

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This position is responsible for managing customer quality, laboratory testing & measurement, and quality system processes to ensure product reliability and compliance. The role works closely with customers, suppliers, and cross‑functional teams to maintain production stability, implement corrective actions, and sustain high‑quality standards.

• Adheres to the HTGSS policies and procedures
• Learns, demonstrates and upholds HTGSS Core Values
• Complies with all HTGSS Certification standards;
  Management System (TS16949), Environmental ISO  and Health and Safety ISO  policies and procedures
• Treats all HTGSS team members with respect and professional courtesy
• Always strives to maintain a positive work environment
• Manages the department budget efficiently as per approved annual budget
• Performs additional assignments / duties as assigned

• Adhere to all safety policies and procedures
• Complies with all safety policies and 5S clean philosophy to maintain a safe, clean working environment
• Meets company safety goals

• Lead and manage responses to customer quality issues, complaints, and inquiries
• Conduct root cause analysis and develop corrective action plans (including 8D reports)
• Support PPAP/PSW submissions for new or modified products
• Collaborate with customer liaison teams to address on‑site quality concerns
• Plan and execute product performance and durability tests
• Interpret customer testing requirements and report results
• Manage calibration and preventive maintenance of measurement and testing equipment
• Perform Gage R&R studies; analyze results and prepare reports
• Conduct regular Process Tester/Tool Validation to ensure reliability of production inspection systems
• Analyze test data and translate results into actionable quality improvements
• Maintain and improve the Quality Management System (QMS) in compliance with ISO 9001 / IATF 16949
• Conduct internal process audits and manage nonconformance actions
• Monitor and report supplier quality performance (KPI)
• Develop and standardize quality documentation and procedures

Reports to Quality Manager

• 401(k)
• Health Insurance
• Life Insurance
• Supplemental Insurance
• Dental Insurance
• Vision Insurance
• Paid time off

• Confidentiality – Adheres to the upmost confidentiality regarding employment/personal information
• Multitasking – Ability to change from one task to another quickly based on company needs
• Communication – Timely and accurate communication across all levels
• Initiative – Identifies problems and takes proactive action
• Engagement – Motivates team members through clear, consistent communication and collaboration
• Leads by Example – Sets a good example for peers
• Integrity – Inspires trust and acceptance across departments
• Customer Service Orientation – Focuses on discovering and meeting customer needs
• Organizational and Self‑Discipline – Efficiently organizes and executes assignments
• Analytical Skills / Problem Solving – Breaks problems into smaller pieces and systemically develops countermeasures
• Flexibility / Adaptability – Works effectively in varied situations and adapts as requirements change
• Works Safely – Maintains an accident‑free workplace and treats safety as a personal responsibility
• Teamwork – Contributes meaningfully to group effort with cooperative attitude
• Mutual Respect and Support – Works cooperatively and respects opposing viewpoints

Displays knowledge & skills necessary to perform assigned duties; understands processes, procedures, standards, methods, and technologies related to assignments; demonstrates functional/technical literacy; participates in measuring outcomes of work; keeps current on new developments in field of expertise; effectively uses available technology (automation, software, etc.).

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to…