Quality Assurance Specialist

## Quality Assurance Specialist Apply:
Eagan:
Mesa:
Phoenix:
Full time:
Posted Today:
123507
** Job Description**## Description Join our team as a Quality Assurance Specialist professional supporting training center operation. In this role, you will help implement and maintain a robust quality management system, conduct audits, and ensure adherence to regulatory, contractual, and customer requirements. You will collaborate with cross-functional teams and local auditors to promote a consistent, high-quality compliance culture across multiple locations.
* Implement and monitor the Quality Assurance (QA) and compliance monitoring system across training centers in South, Central, and North America.
* Actively participate in QA audits across CAE Dallas training centers and other training locations throughout the Americas.
* Establish and oversee local QA auditor teams, as needed.
* Plan, coordinate, execute, and document site Quality/Compliance audits to ensure adherence to:  + Civil aviation authority regulations  + Applicable contractual requirements  + Relevant customer requirements
* Maintain records of completed audits, non-conformances, and corrective and preventive actions.
* Ensure follow-up actions are completed within agreed timelines and escalate non-compliance issues when necessary.
* Identify and coordinate improvements to the QA/compliance monitoring system.
* Verify that organizational policies and procedures:  + Align with regulatory requirements  + Effectively mitigate quality and compliance risks
* Provide feedback on training and business processes (e.g., Q-Pulse/Enlighten or TCOM).
* Produce regular QA reports by training center, regulatory jurisdiction, and business unit.
* Prepare and conduct quarterly Quality Management Reviews with key stakeholders and regulatory representatives.
* Ensure QA reporting aligns with global QA policies, objectives, and best practices.
* Deliver or coordinate Quality Management System (QMS)/Compliance Monitoring training across training locations.
* Train, coordinate, and oversee the work of local quality auditors across the Americas.
* Perform secondary duties when required (e.g., Export/ITAR control reviews).
* Operate with functional supervisory responsibility for local QA auditors (no direct reports).
* Exercise sound business judgment while adhering to budget considerations (no direct budget ownership).##

Minimum Qualifications
* Minimum 2 years of experience in quality assurance or compliance auditing in the aviation industry.
* Basic knowledge of aviation regulatory principles.
* Functional proficiency in written and spoken English.
* Ability to work independently with sound judgment and prioritization skills.
* Strong organizational skills with the ability to manage multiple tasks across locations simultaneously.
* Ability to collaborate effectively with internal stakeholders (e.g., operations, training, technical teams).
* Ability to interact professionally with external stakeholders, including customers and regulators.
* Proficiency in standard IT tools and systems.##

Preferred Qualifications
* Experience in pilot training, aircraft operations, or simulator training center environments.
* Working knowledge of quality management systems (e.g., Q-Pulse, Enlighten, TCOM).
* Demonstrated ability to support and promote a quality and compliance culture.  #LI-MS1