HUD Property Manager

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ABOUT US

Cornerstone Residential is a comprehensive property management company committed to providing exceptional service while maximizing revenue for our partners. Our mission is to protect and enhance the value of the properties we manage, ensuring they thrive in a competitive market. Today, we manage over 23,000 housing units across 229 communities throughout the western and mid‑United States.

The Property Manager is a business leader who focuses on resident customer service and manages operations, leasing activity, renewals, collections, financial reporting, supplies, and communications for an assigned residential property. The role manages the day‑to‑day operations, leads a team, oversees budgets, and ensures compliance with company policies, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other relevant regulations.

• Manage day‑to‑day operations.
• Inspect property regularly and verify condition of vacant units.
• Handle daily property requirements and maintain long‑range capital improvements planning.
• Ensure all monies received are deposited and recorded daily and maintain proper bookkeeping procedures.
• Compile weekly/monthly property status reports.
• Respond promptly to resident concerns, comments, and/or complaints.
• Prepare proper move‑in paperwork, keys, and remotes for new residents.
• Operate the office in a professional, clean, uncluttered manner.
• Inspect make‑ready apartments prior to move‑in.
• Maintain and/or create a resident renewal program to encourage retention.
• Create a sense of community while maintaining non‑fraternization policy.
• Manage property maintenance with the maintenance team.
• Respond to repair requests and evaluate timely completion of work orders.
• Maintain required permits for operating the property (e.g., pool, elevator).
• Monitor electric, water, and gas usage.
• Maintain and manage all financial responsibilities.
• Approve and submit invoices for payment in a timely manner.
• Maintain accurate records of property transactions (rent rolls, delinquency reports, move‑in/move‑outs).
• Complete variance reports and other weekly reports.
• Manage and monitor rental collection.
• Ensure timely posting of rent and other charges.
• Ensure proper legal notices are given and deadlines met concerning eviction, writs, and court hearings.
• Ensure compliance with community policies and lease agreements; respond to violations and communicate with residents.
• Assess move‑out condition of apartments and send final disposition statement.
• Immediately inform and refer any liability or legal claims to the Regional Manager or corporate office.
• Manage and mentor a cohesive property management team, oversee hiring, training, performance reviews, and payroll.
• Coordinate orientation, ongoing training, and safety training for staff.
• Report workers’ compensation issues immediately to carrier, management, and HR.
• Manage, create, and monitor marketing activities; understand market impact on occupancy and income.
• Assist with marketing surveys and strategies to secure prospective residents.
• Supervise the leasing team to ensure property's full occupancy.
• Perform other duties as assigned to support property operations.

• High school diploma or GED.
• Minimum two years’ experience as a multi‑family property manager for HUD/LIHTC property.
• Working knowledge of One Site or other property management software.
• Reliable transportation, valid driver’s license, and vehicle insurance.
• Proven ability to market properties.
• Strong communication and customer service skills.

• CAM, ARM, or CCRM certification.
• Bilingual or multilingual skills.

• Medical, Dental, and Vision
• Supplemental Insurance available
• Employer‑paid Life, AD&D, LTD, and STD
• 401(k) Plan
• Paid Vacation Time
• Paid Sick Time
• Opportunity for career advancement and continued education

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Please visit our website for more information on our company: http://