Shift Lead

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Are you a natural leader who thrives in a fast‑paced environment and loves working with people? We’re looking for a Shift Lead to help guide our team, deliver exceptional guest experiences, and ensure every shift runs smoothly.

Pay: $16–$18 per hour (DOE)

• Lead and organize daily shift operations
• Create and manage shift schedules
• Assign duties based on team members’ roles and strengths
• Train and coach new and existing FOH/BOH team members
• Ensure all food is prepared, cooked, and served according to recipes and quality standards
• Maintain food safety, cleanliness, and health compliance (HAACP, Steritech)
• Open and close the restaurant as needed
• Balance cash drawers and prepare deposits
• Handle guest concerns with professionalism and positivity
• Support catering operations (delivery schedules, event details, team communication, accuracy)
• Monitor guest experience standards (Greet, Verify, Thank, WOW moments, alerts)
• Oversee facilities duties and cleanliness, including equipment tracking and follow‑up
• Support orientation and ongoing team development
• Step in wherever needed to keep operations running smoothly

• Strong organizational and leadership skills
• Ability to multitask and stay calm in a fast‑paced environment
• A team‑first attitude with excellent communication skills
• Commitment to food safety, quality, and outstanding guest service
• Reliability and flexibility with scheduling

• Food Handler permit
• Serv Safe Certification
• Valid Driver's License

• Proven experience as a supervisor, preferably in a fast‑paced kitchen environment
• Strong knowledge of food preparation techniques and safety standards
• Ability to follow recipes and instructions accurately
• Excellent time management skills and ability to multitask in a busy kitchen
• Strong communication skills and a team‑oriented attitude
• Minimum of 1 year of experience in a similar role

Ability to stand for long periods and lift heavy items (up to 50 lbs)

• Finger dexterity: use primarily fingers for small movements such as typing, picking up small objects, or pinching
• Talking: convey detailed or important instructions or ideas accurately, loudly, or quickly
• Hearing: adequate to respond to alarms, signals, and other sounds
• Vision: good eyesight, near vision to read menus, orders, tickets, small print; peripheral vision to monitor surroundings
• Physical strength: stand long periods and lift up to 50 lbs; lift or maneuver equipment, packages, or tools
• Coordination: hand‑eye and motor coordination to handle food, drinks, utensils, equipment; balance multiple tasks
• Stamina: maintain focus during long hours of standing work
• Mobility: stand and walk extended periods; frequent bending, stooping, reaching to access items on shelves, counters, storage areas

• Capable of working in a hot, fast‑paced kitchen environment
• Capable of driving;
  Ability to load and unload merchandise

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at‑will employer. Employees can be terminated for any reason not prohibited by law.