Manager, Retail

Manager – Circle K

Grand Canyon BU - Region 04 - Market 07: 801 S Country Club Dr, Mesa, Arizona 85202

Flexible

The Manager supervises store operations, staff, and relationships with suppliers and customers to ensure a clean, well‑stocked, and service‑oriented environment.

• Leadership and Management: Directly supervises the activities of 2+ full‑time employees (Assistant Manager(s), Lead Representative(s), Customer Service Representative(s)). Recruits, hires and trains employees, develops task assignments, maintains a professional image, schedules employees, and implements non‑discriminatory management skills.
• Store Relationships: Builds relationships with suppliers; promotes excellent service and resolves customer complaints in a timely, professional manner; ensures predictable onsite attendance; promotes a safe, positive public image within the neighboring community.
• Training and Development: Prepares ongoing performance appraisals in Workday, provides feedback, trains on safety procedures, cash awareness, and company standards; ensures required training is completed in a timely manner.
• Communications: Ensures that all employees receive proper communication on time and establishes periodic communication meetings with all store employees and the Market Manager.
• Organizing and Planning: Evaluates and develops action plans to meet store objectives, organizes and maintains store files and manuals, supervises submission of reports, and ensures merchandise is stocked, displayed and priced correctly.
• Financial: Analyzes daily sales and expense information, budgets and forecasts P&L lines, safeguards money, performs financial analysis to maximize sales and net profits, and notifies the Market Manager of discrepancies.

• High school diploma or equivalent plus 1‑2 years retail experience or an equivalent combination of education, training and work experience.
• Ability to supervise and train for the use of equipment, tools and materials as listed in the CSR, LSR and SA job descriptions.
• Ability to use a computer to complete reports, inventory control, cash control and employment forms.
• Valid driver’s license and dependable transportation.
• Open availability.
• English oral and written communication skills.
• Ability to perform essential duties and physical functions described below.
• Ability to operate a motor vehicle; sit for long periods.
• Food Server (Serv Safe) or Food Safety Management certification may be required.

• Minimum of 50 hours per week.
• Exposure to cold or warm temperature extremes while working in walk‑in coolers, freezers or outdoors.
• Occasional lifting and carrying up to 30 pounds from ground to overhead.
• Occasional lifting and carrying up to 50 pounds from ground to waist.
• Grasp, reach and manipulate objects with hands throughout the shift.
• Push / pull with arms up to 20 pounds.
• Reach overhead for objects.
• Ability to bend and twist at the waist.
• Oral communication.
• Operate a cash register and/or computer keyboard.
• Stoop, kneel, squat, bend, push, pull.
• Work alone.
• Exposure to occasional noise.
• Stand and/or walk for an entire shift.
• May require climbing a ladder to store, retrieve materials or remove signs.

• Work requires 50 hours per week and may include all shifts, weekends and holidays.
• Approximately 95% of work is indoors, though cleaning parking lots, gas pumps, garbage removal will occur.
• Exposure to extreme cold temperatures in a walk‑in cooler or freezer.
• Exposure to occasional noise.
• Minimal direction and periodic supervision.

This Job Description indicates the general nature and level of work to be performed in this position and is not intended to be a comprehensive inventory of duties, responsibilities, functions or qualifications. The incumbent may be asked to perform other duties and will be evaluated on the performance of the tasks listed. The responsibilities and duties of this position may change.

The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the ADA and related laws. Please inform the Company’s Human Resources Representative if you need assistance completing application forms.

Full‑time

Mid‑Senior level

Other

Retail

$58,000.00 - $62,000.00 (Phoenix, AZ)