Joy Creator - Part Time

Joy Creator – Guest Service Team Member

At Nothing Bundt Cakes, our Joy Creators are the heart of the guest experience! From helping someone choose the perfect cake for a birthday to adding the finishing touches to a special celebration, you'll help make every visit memorable. As a Joy Creator, you'll welcome guests with genuine warmth, assist with in-store and phone orders, recommend cakes and celebration items, and make sure every guest leaves a little happier than when they arrived.

And the job comes with some pretty sweet perks:

• Enjoy your evenings – We close earlier than many restaurants and food-service businesses.
• Flexible scheduling – Great for students and busy schedules.
• Casual dress code – T-shirts and sneakers are where it's at!
• Cake discounts – Because working around cake should have its benefits.
• Applicants 16+ are welcome – A great opportunity for students and first-time job seekers.
• A fun, upbeat workplace – It's literally a piece of cake!
• Make new friends – Work alongside a positive, team-oriented crew.
• Training and development – We'll teach you the job and help you build skills that can grow your career.
• Make an impact – Help us bring joy to our guests and the local community.

As a Joy Creator, you will:

• Greet every walk-in and phone guest with genuine warmth, enthusiasm, and a helpful attitude.
• Follow Nothing Bundt Cakes Sweet Steps of Service to create an exceptional guest experience.
• Learn our cakes, flavors, sizes, pricing, promotions, and retail merchandise so you can confidently help guests find exactly what they need.
• Recommend celebration extras such as balloons, candles, cards, and other merchandise.
• Accurately and efficiently process guest orders using our point-of-sale system.
• Invite guests to join the Nothing Bundt Cakes Loyalty Program and stay connected with upcoming promotions.
• Keep the Bakery clean, organized, stocked, and ready to welcome guests.
• Replenish merchandise and maintain an attractive cake display.
• Assist with preparing cake decorations and packaging supplies when needed.
• Follow all food safety, health, cleanliness, dress code, and company policies.
• Arrive on time and maintain dependable attendance.
• Jump in wherever needed to support your teammates and create a great Bakery experience.

Our Core Values:

Servant's Heart

• Go above and beyond for our guests and teammates.
• Be reliable, trustworthy, responsive, and willing to help.
• Put the success of the team and guest experience first.
• Treat others with humility, kindness, and empathy.

Spirit of a Champion

• Take pride in your work and bring a positive drive to succeed.
• Take initiative and ownership of your responsibilities.
• Work with a sense of urgency while maintaining our brand standards.
• Look for ways to improve and contribute to the team's success.

Genuine Connections

• Bring warmth, enthusiasm, and optimism to every interaction.
• Build positive relationships with guests and teammates.
• Listen actively and communicate clearly, openly, and respectfully.
• Help create an environment where people enjoy coming to work.

You'll be a great fit if you:

• Are friendly, energetic, positive, patient, and comfortable talking with people.
• Enjoy helping others and creating memorable guest experiences.
• Can multitask while maintaining strong attention to detail.
• Are organized, dependable, and self-motivated.
• Can follow written and verbal instructions and ask questions when clarification is needed.
• Are comfortable learning new technology and using a point-of-sale system.
• Have basic math skills and can accurately handle U.S. currency.
• Can stand for extended periods and work comfortably in a fast-paced Bakery environment.
• Enjoy being part of a team and are willing to jump in wherever needed.

Requirements:

• Must be 16 years of age or older.
• No formal education or previous work experience is required.
• Previous guest service experience in a Bakery, restaurant, retail store, or similar environment is a plus—but we'll teach the right person!

Work Availability:

Candidates should have flexibility to work a variety of shifts based on business needs, including mornings, evenings, weekends, and holidays. If you're looking for a fun, fast-paced workplace where you can meet great people, develop valuable skills, and help make someone's day a little sweeter, we'd love to meet you.

Compensation: $15.15 - $17.00 per hour