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Pet Care Leader — Service & Growth

Job in Mesa, Maricopa County, Arizona, 85201, USA
Listing for: PetSmart Store Support Group, Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Support
  • Customer Service/HelpDesk
    Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: Pet Care Experience Leader — Service & Growth

Pet Smart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This role drives the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results.

This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement.

As a Pet Care Experience Leader — Service & Growth, you will play an important part at Pet Smart Store Support Group, Inc. in Mesa, AZ, United States.

We invite applications for the Pet Care Experience Leader — Service & Growth position located in Mesa, AZ, United States.

The following role is for a Pet Care Experience Leader — Service & Growth with Pet Smart Store Support Group, Inc.

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