Housing Care Navigator

Overview

The Housing Care Navigator supports individuals experiencing homelessness by providing compassionate, trauma-informed care to help them achieve long-term housing stability. This role focuses on assessments, individualized housing plans, advocacy, and connecting participants with vital community resources. You will play a key part in empowering participants to overcome barriers, secure housing, and thrive.

• Conduct intakes and needs assessments for participants.
• Create individualized housing plans tailored to member goals.
• Provide trauma-informed, harm-reduction support and crisis intervention.
• Coordinate with landlords, service providers, and community partners.
• Assist participants in securing identification and housing documentation.
• Advocate for tenant rights and educate members on lease responsibilities.
• Facilitate workshops, peer support groups, and orientation sessions.
• Maintain accurate case notes and documentation in the Homeless Information Management System (HMIS).
• Meet consistently with members to address barriers and support housing goals.
• Transport or accompany participants as needed for housing search and resource access.

• Bachelor’s degree in Human Services, Social Work, Psychology, or related field OR equivalent combination of education and related experience.
• At least 1 year of experience working with individuals experiencing homelessness and/or behavioral health needs.
• Fingerprint clearance card (or ability to obtain within 8 weeks).
• TB test clearance (upon hire and annually).
• Valid driver’s license and acceptable driving record.
• Must pass pre-employment drug screening.

• Strong interpersonal and communication skills.
• Experience working with diverse populations.
• Skilled in crisis intervention, de-escalation, and trauma-informed care.
• Proficient in Microsoft Office, HMIS, and EHR/EMR platforms.
• Ability to manage a caseload in a fast-paced environment.
• Team-oriented yet able to work independently.

At Copa Health, you’ll be part of a mission-driven team that believes in transforming lives through compassion, inclusion, and empowerment. We offer competitive benefits, professional development opportunities, and the chance to make a real impact in our community.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other, Information Technology, and Management
• Industries:
  Hospitals and Health Care