Victim Notification Clerk - Grant-Funded

There is current one (1) full-time, grant-funded vacancy in the City Prosecutor's Office. The current vacancies have been designated as a non-classified, non-merit system, at-will position. This recruitment will also establish a Citywide list which may be used to fill future grant-funded vacancies in the Police Department or the City Prosecutor’s Office.

A Victim Notification Clerk performs responsible work involving a variety of paraprofessional tasks in support of the Victim Services Unit within the Mesa Police Department or Victim Services Unit of the City Prosecutor’s Office.

• reviewing case file documents to determine who is a crime victim according to statute
• identifying the victims’ relation to the charges and the defendant
• entering data into a case management system to track victim contact and demographic information for statistical and programmatic grant reporting
• providing statutorily mandated notifications both in writing and through extensive phone contact to crime victims which include: victims’ rights as defined by Arizona law and how to invoke those rights; upcoming court dates and changes to victims’ case status; and defendants arrests and release from custody

• answering phones and answering victims’ rights related questions
• providing judge/prosecutor with critical victim input regarding the release of a defendant from custody
• reviewing case status
• generating and editing appropriate written notification letters
• processing incoming mail (includes scanning and updating the case management system)
• utilizing the internet, databases, and other resources available to research and identify and/or locate victims contact information
• explaining the restitution process, criminal restitution eligible expenses, and obtaining required documentation and/or information related to restitution expenses
• providing limited personal advocacy and assistance in obtaining protective orders
• participating in community-wide victim assistance efforts
• connecting crime victims with a Victim Services Assistant, especially in high lethality cases as needed
• this class performs other related duties as required

An employee of this class is distinguished from a Victim Services Assistant (Prosecutor’s Office Assignment) or a Victim Services Specialist (Mesa Police Department Assignment) by having a primary focus on meeting the required statutorily mandated notification responsibilities for each department. Victim Services Assistants and Victim Services Specialists work more directly with the crime victim providing personal advocacy, crisis response, and community referral services.

Supervision and training are received from the Senior Victim Services Assistant or the Victim Services Administrator. This class is FLSA nonexempt.

Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.

All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.

• Graduation from high school or GED
• Considerable (3 – 5 years) experience performing office clerical/secretarial work OR any combination of training, education, and experience equivalent to graduation from an accredited college or university with an Associate’s Degree in a related field (Social Work, Criminal Justice, etc.) AND a minimum of one-year full-time work experience involving public contact
• A Bachelor’s Degree from an accredited college or university in Social Work, Counseling, Psychology, Criminal Justice, or related field can substitute for the required education and experience

• Mus…