Courtesy Clerk​/Grocery Bagger

Courtesy Clerk / Grocery Bagger

Located in Salt Lake City, Utah, Smith's Food & Drug Centers (part of The Kroger Company) is hiring a Courtesy Clerk/Grocery Bagger to create an outstanding customer experience through exceptional service. This role is a Part‑time position with a range of responsibilities focused on safe, clean, and efficient store operations.

• Bag groceries at checkout, ensuring items are secure and customers receive at least five items per bag when possible.
• Assist customers with loading bags into their cars and removing merchandise from bottom of baskets for checkout.
• Perform basic shelf conditioning, return merchandise to shelves, and gather baskets for designated areas.
• Inform customers of grocery specials and assist with product questions.
• Clean spills, pick up trash inside store and parking lot, and maintain a clean environment inside and outside the store.
• Handle seasonal merchandise and assist with price checks for cashiers.
• Identify and report unsafe conditions, accidents, or issues to store management.
• Adhere to all food safety regulations, local, state, and federal laws, and company guidelines.
• Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of required repairs.
• Create a welcoming environment by answering product questions and ensuring a positive customer experience.
• Work cooperatively in a high‑paced, sometimes stressful environment and manage conflict in a nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

• Customer Service skills.
• Effective communication skills.

• Retail experience preferred but not required.

• Healthcare coverage: medical, dental, vision, and prescription coverage through company plans or collective bargaining agreements.
• Flexible scheduling for full‑ and part‑time roles with paid time off, including holiday and sick pay.
• Employee Assistance Program with free counseling and financial tools.
• Associate discounts on purchases, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career.
• Growth potential through training programs and diverse career pathways.