Experienced Service Advisor

Job Summary:

We are looking for an Experienced Service Writer to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.

This is a great opportunity for someone looking for a place to call home and wants to make a long term commitment to their future. Trophy Nissan is a Large Service Dept. with an Excellent Management team to help every step of the way.

Pay rate will be based on skills and experience. Benefits include:

• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• 401(k) with Company Match
• Life Insurance
• Employee Discounts
• Opportunity for Growth

• Increase customer satisfaction by building customer relations
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Increase profitability by maximizing sales & executing retail promotions
• Oversee technicians working on customers’ vehicles, including their time management/efficiency, parts ordering, job completion times
• Oversee and participate in quality control
• Participate in the development and documentation of standard operating procedures as appropriate

• High school diploma or equivalent
• Valid commercial driver’s license & clean driving record
• Accredited training in service advisor skills, customer satisfaction, and quality control
• Automotive service advisor experience
• Ability to read, write and speak English fluently
• Ability to concentrate and accomplish tasks despite interruptions
• Multitasking skills
• Proficient use of computers/business machines

About Us:

Trophy is a premier Nissan dealership that has been around for 50 years and counting, located right here in Mesquite, Texas! Our commitment to providing exceptional service is second to none.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.