CSR- In office Sales Representative

Job Title

CSR
- In office Sales Representative

Fred Loya Insurance Agency

• Provide professional, courteous service to internal and external customers.
• Answer questions regarding customer policies.
• Accept payments and process transactions.
• Identify potential customer needs related to their policy.
• Follow up with customers on quotes, renewals, and cancellations.
• Assist with marketing initiatives for new business development on an as‑needed basis.
• Maintain a neat and clean work area and office.
• Handle FNOL vehicle inspections.
• Take vehicle pictures (squatting, bending, flexing required).
• Process bank run deposits.
• Position is full time.
• Perform other duties as assigned.

• Computer literacy from basic to intermediate.
• Bilingual (English/Spanish) is helpful.
• Excellent communication skills, assertive, and capable of providing a first‑rate experience for customers.
• Must pass state licensing requirements.
• Flexible schedule.
• Reliable transportation.

• High School Diploma.
• Previous customer service experience is helpful.

Position is full time with a flexible schedule. Referrals increase your chances of interviewing at Fred Loya Insurance Agency by 2x.