Coach, Financial Literacy, Student Financial Aid

Weekly Work Hours

40

Compensation Range

Staff Range N06

Salary Minimum

$68,840.00 Annually

FLSA

United States of America (Exempt)

Work Location

• All positions are considered on-site roles.
• After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.
• Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type

Staff

The Financial Literacy Coach plays a critical role in helping students and their families navigate the financial aspects of higher education. By providing individualized coaching, financial aid guidance, and access to resources, this position helps remove financial barriers that can prevent students from enrolling, persisting, and completing their educational goals. The role supports Dallas College's commitment to student success by ensuring students have the knowledge, resources, and support needed throughout their entire academic journey.

This position has a direct impact on student retention, completion, and economic mobility. Through comprehensive case management, financial aid counseling, outreach initiatives, workshops, and financial literacy education, the coach empowers students to make informed financial decisions and access funding opportunities that support their success. The role also collaborates across Student Success teams, helping create a seamless support experience that positively influences student outcomes and contributes to the college's mission of serving the community.

This is an opportunity to make a meaningful difference in the lives of students every day. The Financial Literacy Coach serves as a trusted advocate, helping students overcome challenges and achieve their educational and career goals. Candidates who are passionate about education, student success, and empowering others will find purpose in this role. They will have the opportunity to build relationships, lead educational workshops, collaborate with colleagues across the college, and contribute to initiatives that create lasting impact for students and the communities Dallas College serves.

Utilizing a comprehensive case management approach, the Financial Literacy Coach will assist students and their families by providing resources and knowledge about financial resources available to help cover educational expenses and related costs. In addition, financial literacy coaches will provide a broad range of activities that support student success and financial literacy attainment throughout the student's entire academic life cycle at Dallas College.

• Knowledge of the purpose of community colleges and the vision of Dallas College.
• Ability to interpret, understand and apply comprehensive knowledge of innovative technology platforms related to and in support of the holistic student experience.
• Experience participating in or supporting change initiatives including knowledge and skill in process improvement, project planning, conflict resolution, team building, customer service, and data-based decision-making concepts.
• Ability to balance an analytical mind and a compassionate heart.
• Strong belief in the value of education coupled with the ability to manage structured regulatory requirements alongside the personal, human-centered experience.
• Possess a professional and collaborative demeanor. A personality that has the ability to address and resolve conflicts with integrity and compassion, and that can actively develop effective relationships at all levels.
• Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately.
• An understanding of contemporary issues in higher education.
• Ability to identify, address, and collaborate with other team members on solutions to barriers preventing a significant portion of our population from having a job that pays a living wage.
• Excellent interpersonal skills and the ability to communicate effectively, verbally and in writing, complex ideas, and information to a variety of stakeholders/constituents within the Dallas College community network related to career and academic requirements.

Normal physical job functions performed within a standard office…