Clinical Medical Office Receptionist - Family Care - Fulltime

Clinical Medical Office Receptionist - Family Care - Full Time, Days

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Clinical Medical Office Receptionist

Fast-paced, high-volume clinic looking for a top skilled Clinical Medical Office Receptionist.

Work location:

960 Highway 352, Mesquite, TX 75149.

Work hours:

Full Time, 40 hours weekly, Monday - Wednesday and Friday (8:30am-5:30pm), Thursday (7:30am-1:30pm).

• Team Work
• Promotional opportunities with the company
• Opportunity for Company Bonuses

• High School Diploma or equivalent (REQUIRED)
• Six months of healthcare experience in a clinical setting (PREFERRED)
• CMA or LVN certification upon hire (REQUIRED)

Bilingual in English/Spanish (STRONGLY PREFERRED)

• Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related hard copy materials (e.g. , referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepares charts for patient appointments making sure all necessary information is complete.
• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments.
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
• Performs other duties as assigned.
• May be asked to function as a Medical Assistant, which includes but is not limited to: drawing and collecting blood samples, preparing specimens for laboratory analysis, administering medications and vaccines via various routes, performing routine tests such as EKGs, documenting plan of care, preparing, cleaning and sterilizing instruments, and keeping patient exam rooms stocked, clean and orderly.

• Benefits include 401k, PTO, medical, dental, paid parental leave, flex spending, tuition reimbursement, student loan repayment program and several other benefits.
• Delivery of high quality patient care through nursing education, research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient‑safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people‑first, excellence‑driven culture and workplace and make THPG a great place to work.

Explore our Texas Health careers site for information on benefits, job listings by category, recent awards we’ve won, and more.

Do you still have questions or concerns? Feel free to email your questions to recruitment.