Director of Information Technology & Infrastructure

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Full Time Mesquite, TX, US

3 days ago Requisition

Salary Range: $ To $ Annually

Position Summary: The Director of IT & Infrastructure is the senior technology leader responsible for architecting and scaling the systems that power Knight-Swift Warehousing and Fulfillment Company’s logistics network. This is a Dual-Threat, Builder role
—combining ownership of physical infrastructure and network architecture with leadership over the warehouse application ecosystem that drives throughput, labor efficiency, and client onboarding speed.

This role exists to ensure Knight-Swift Warehousing and Fulfillment can launch new facilities rapidly, operate reliably at scale, and meet demanding customer requirements. The Director defines standards, orchestrates vendors, and leads teams to deliver repeatable, high-confidence outcomes in a 24/7 warehouse environment.

Essential Duties and Responsibilities:

• Define and execute a multi-year technology roadmap aligned with facility expansion, operational growth, and future automation.
• Establish and enforce company-wide standards for site design, infrastructure architecture, and deployment consistency.
• Translate operational goals (throughput, density, uptime) into scalable technical solutions.

Facility Launch Enablement (“Site-in-a-Box”)

• Own IT readiness for new distribution centers from early planning through “Day-1” shipping.
• Deliver a repeatable Site-in-a-Box deployment model that enables rapid, standardized site launches.
• Orchestrate a national ecosystem of MSPs, ISPs, and low-voltage partners to execute builds to Knight-Swift Warehousing and Fulfillment standards.
• Architect resilient warehouse and corporate networks capable of supporting high-density RF environments and future automation.
• Ensure operational continuity through redundancy, monitoring, and recovery planning.
• Maintain network and systems reliability in support of 24/7 logistics operations.

WMS & Application Ecosystem Ownership

• Serve as the senior owner of the warehouse application ecosystem, including WMS and adjacent logistics systems.
• Guide WMS functional logic (allocation, waving, picking strategies) to improve labor efficiency and operational performance.
• Accelerate client onboarding by standardizing application and integration patterns.
• Ensure accurate, real-time operational visibility for internal teams and customers.

Operational Resilience, Security & Risk

• Own business continuity and disaster recovery readiness for critical logistics systems.
• Define and maintain a cybersecurity posture appropriate for enterprise supply-chain environments.
• Ensure technology risks are identified, managed, and communicated effectively to leadership.
• Own IT Cap Ex and OpEx planning with a focus on operational ROI and scalability.
• Partner with Commercial and Operations teams to validate technical requirements and support customer engagements.

Required Qualifications:

• 10+ years of progressive IT leadership experience, preferably in logistics, 3PL, warehousing, or distribution.
• Proven success supporting multi-site environments and facility expansions.
• Experience leading both infrastructure/operations teams and application or WMS functions.
• Strong background managing external vendors and service partners.

Technical & Business Fluency

• Enterprise infrastructure and networking architecture (warehouse edge environments).
• WMS functional concepts and supply-chain application ecosystems.
• Integration approaches commonly used in logistics environments (EDI/API).
• Budget ownership and ROI-driven decision making.

Leadership Profile

• Builder mindset with the ability to create scalable systems and teams.
• Comfortable operating in warehouses, construction environments, and executive settings.
• Clear communicator who translates technical trade-offs into business impact.

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional lifting of items up to 20 pounds.
• Ability to work in an office environment with standard office equipment.
• Availa…