Project Manager, Project & Program Management, Operations Management

The Project Manager serves at Buckner Children and Family Services in leading the planning, execution, monitoring, reporting, and continuous improvement of domestic and international Missions projects. This role ensures projects align with approved strategic objectives, intended outcomes, budgets, timelines, and grant requirements. The Project Manager oversees project management systems, project intake, prioritization, risk management, impact measurement, and compliance while providing leadership with visibility into project performance, capacity, and organizational priorities.

• Manage the Missions project portfolio and ensure projects align with approved strategy, intended outcomes, budgets, and organizational priorities.
• Facilitate project intake, evaluation, prioritization, and capacity planning to ensure resources are directed toward the highest-impact initiatives.
• Ensure each project has defined goals, intended outcomes, timelines, budgets, deliverables, success measures, and assigned ownership consistent with guidance from Program Development & Design (PDD) and Missions leadership.
• Serve as the primary manager of post-award grant administration and coordinate compliance activities with Finance, Development, PDD, and project owners to ensure all reporting and contractual requirements are fulfilled.
• Serve as the departmental administrator and champion for the project management software, maintaining project visibility, accountability, workflow consistency, and documentation standards.
• Monitor project progress, milestones, deadlines, risks, dependencies, and resource constraints and proactively intervene when projects fall behind schedule.
• Develop and maintain systems and processes that support the collection, analysis, reporting, and use of project performance and impact data.
• Coordinate impact measurement activities and ensure project outcomes are accurately tracked, analyzed, and reported according to established frameworks.
• Produce accurate internal and external reports that communicate project performance, outcomes, lessons learned, and recommendations for improvement.
• Monitor project budgets, financial performance, grant requirements, and funding restrictions and recommend corrective actions when necessary.
• Provide routine portfolio-level reporting, risk assessments, and project recommendations to the Director of Missions and departmental leadership.
• Maintain portfolio-level visibility of project performance and proactively address issues to reduce administrative burden on program leaders and the Director of Missions.
• Serve as the Missions liaison to Program Development & Design regarding project portfolio management, impact measurement, continuous improvement, and organizational standards.
• Coordinate with Finance, Development, Program Development & Design, Volunteer Engagement, Communications, and operational teams to support successful project implementation.
• Support grant proposal development by providing project plans, budgets, impact data, reporting information, and operational input.
• Promote effective integration and use of organizational systems.
• Identify and implement process improvements that strengthen accountability, efficiency, risk management, reporting, and organizational effectiveness.
• Support responsible implementation of approved technology, automation, analytics, and AI tools that improve project execution and departmental performance.
• Provide support on complex or high-priority mission experiences and projects as assigned.

• Maintain compliance with all Buckner policies, procedures, and requirements. Maintain knowledge of and compliance with all state and federal laws and regulatory requirements.
• Manage program…