Retail Fulfillment Center Supervisor

At Ashley, inspiring the love of home is at the heart of everything we do. As the world’s largest manufacturer of home furnishings, we’re more than a business — we’re a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience.

Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.

If you’re ready to grow, you’ve come to the right place. With a true “Growth Mindset,” Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.

Please login to your UKG account and apply using the internal job board.

The Retail Distribution Center Supervisor is responsible for leading daily warehouse operations to ensure the efficient, accurate, and timely flow of merchandise supporting retail store demand.

The Supervisor manages and develops a team of distribution associates, assigns daily workload, and monitors performance against key operational metrics. They serve as the frontline leader, ensuring processes are executed effectively and resolving operational challenges in a fast-paced environment. The role partners closely with cross-functional teams to meet service-level expectations and maintain optimal inventory accuracy across the network.

Success in this position requires strong leadership, problem-solving, and process improvement capabilities, along with a commitment to safety, operational excellence, and continuous improvement within the distribution center.

• Lead and manage daily operations, including inventory, customer service, and safety compliance.
• Assign and delegate tasks to warehouse associates, ensuring smooth workflows.
• Analyze reports, develop strategies, and make data-driven decisions to optimize efficiency.
• Oversee employee scheduling and timekeeping to meet business needs.
• Develop and maintain standard operating procedures.
• Interview and evaluate candidates for associate positions.
• Monitor staffing levels and provide ongoing training and development.
• Promote a culture of high performance, teamwork, and continuous improvement.
• Ensure a safe working environment by addressing safety concerns proactively.
• Collaborate with internal teams and third-party carriers to enhance operations.

• High school diploma or equivalent required; associate or bachelor's degree in logistics, supply chain management, or business preferred.
• 3+ years of experience in warehouse/distribution center operations, with at least 1 year in a supervisory or leadership role.

• Strong leadership and problem-solving skills.
• Knowledge of warehouse management systems (WMS) and enterprise resource planning (ERP) software.
• Experience with OSHA safety regulations and compliance.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Forklift certification or experience operating warehouse equipment is a plus.
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies is a plus.

This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety sensitive operations and may include various shift schedules…