Customer Experience Operations Specialist
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Service Rep
ORACLE Lighting is seeking a Customer Service Operations Specialist to support both retail and business customers, manage replacements and returns, and keep customer data current. The role includes handling inboxes with AI-assisted drafts, assisting with phone queues, and coordinating with warehouse, sales, and tech teams.
You will report to the CX Manager and help maintain accurate records while delivering friendly, proactive service in a fast-paced environment.
Our team is growing, and we are hiring a Customer Experience Operations Specialist in Metairie, LA, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Metairie, LA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 40.000 - 60.000.
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