Shift supervisor, Management

Overview

Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe. The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line. We are seeking Shift Supervisors who want to master their craft.

In this role you are responsible for ensuring that all operations run smoothly and efficiently to create a WOW experience for our A-Glazing customers. You will oversee an assigned shift and work in partnership with the shop leadership team for overall shop support where needed. You will work to improve yourself through experience and learning that will provide additional growth opportunities here at Krispy Kreme.

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
• Help build and lead a high performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed and loved.

• Two years of relevant experience
• 1 year of experience supervising a team
• Strong problem-solving skills
• Effective communication skills, both written and verbal
• Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality
• Must be 18 years of age or older
• Travel Requirements: 0-10%
• Must be authorized to work in the US without sponsorship

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Exposure to internal and external environmental conditions
• Shop – fluctuating temperatures and noise levels
• Exposure to known allergens including but not limited to nuts
• Noise of a production and/or processing area
• Non-air-conditioned production

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

• Weekly Pay
• Career opportunities – we are growing
• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Note:

Learn more at Krispy Kreme resources during the application process.

At Krispy Kreme, we focus on:

• Our global culture is defined by our Leadership Mix, a dozen behaviors that guide how we work with one another and give back to our communities.
• Belonging happens when our team members are welcomed, dignified, and loved, and can showcase their originality.

• Sharing joy is central to what we do, and we strive to inspire this in our communities through Acts of Joy and fundraising initiatives.
• In the U.S., we donate unsold doughnuts to local food banks and partner with Feeding America and Convoy of Hope to distribute donations nationwide.
• In 2022, Krispy Kreme helped community groups raise $40 million globally and supported more than 83,000 fundraising events in the U.S., raising nearly $37 million.

• We are conducting a multi-year global greenhouse gas emissions assessment to establish an emissions baseline and set reduction goals.
• We are working to reduce food waste through donation efforts, animal feed, and composting programs.

We value the diverse ingredients of ethnicity, national origin, race, age, sex, gender, intersex, veteran status, religion, gender identity and expression, sexual orientation, and disability. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work.

Headquartered in Charlotte, N.C., Krispy Kreme is a global brand known for its Original Glazed doughnut. Krispy Kreme operates in more than 35 countries through its network of fresh doughnut shops, partnerships with leading retailers, and a growing Ecommerce and delivery business. Connect with Krispy Kreme at  and on social channels.