Grocery Store Manager

Store Manager – Grocery Operations

Job Summary
Responsible for achieving budgeted financial and operating results for an assigned store. Maximize store sales and profitability by ensuring the execution of promotional and merchandising programs in accordance with the Grocery Operations Department, Purchasing Department & Sales and Marketing Department plans. Responsible and accountable for the operation of the entire store, sanitation, state and federal regulatory, training and human resource objectives.

The Store Manager is responsible for the overall performance of the store, including sales, profitability, customer satisfaction, and team development. This role requires a leader who can balance operational excellence with a focus on employee engagement and customer service.

• Develop a store management team to ensure consistent execution of Standard Practices and other policies and procedures.
• Serve as a model for customer service and other vital behaviors and instill this value in all associates.
• Create an environment for continual learning and encourage an open dialogue among associates.
• Provide leadership and motivation within the store to promote a culture reflective of Ideal Market Guiding Principles, Core Values and Vision Statement.
• Manage the operation of assigned store.
• Directly responsible for supervision of Assistant Store Managers, Department leaders and Staff.
• Directly responsible for providing direction and instruction to all other associates of assigned store.
• Review financial and operating results to determine where the store stands relative to budgeted sales, expenses, and payroll, share results with associates.
• Work with store associates to identify the root causes of issues and inefficiencies and develop plans for resolution.
• Assess staffing needs; interview and select qualified candidates to meet their staffing needs; coordinate with the Operations Manager as necessary.
• Liable for placing purchase orders for Tobacco, Alcohol, HBA, etc. and maintaining a weekly inventory of such.
• Constantly interact with customers; remain highly visible.
• Monitors shrink and ensure that money is accounted for properly.
• Ensure that order and security controls are in place, consistent with standard practices.
• Visit competitors’ stores to stay abreast of product and price offerings.
• Adhere to all company guidelines, policies, and standard practices.
• Other tasks as required.