Sales Coordinator

Do you have proven experience preparing and issuing customer quotations in a technical engineering/manufacturing environment?

Are you familiar with CRM or ERP systems?

The Role:

We are currently recruiting for an experienced and driven Sales Coordinator on behalf of our client, a leading player in the engineering & manufacturing sector. This is a fantastic opportunity which includes providing support to the sales team, ensuring customers received accurate quotations, technical product information, and excellent service throughout the sales process. This role is a critical business role, ensuring customer satisfaction, supporting growth and ensuring accurate sales and reporting.

Key Responsibilities:

* Prepare and issue accurate, timely quotations for replacement pumps and spares in line with company KPIs.

* Provide proactive administrative and customer support to the sales team.

* Build and maintain positive, long-term customer relationships that support retention and growth.

* Review customer specifications and technical requirements, helping to identify appropriate products and solutions.

* Coordinate technical queries between customers and internal specialists to ensure a responsive and efficient service.

* Maintain accurate customer, product and pricing information within the ERP system.

* Prepare monthly customer KPI reports, sales presentations, proposals and tender documentation.

* Ensure all sales documentation is accurate and compliant with company procedures

About you:

* Previous experience preparing and issuing technical customer quotations.

* Experience in sales administration, sales support or technical administration.

* Strong customer service and relationship-building skills.

* Excellent organisational, communication and time-management skills.

* A high level of accuracy and attention to detail.

* Good working knowledge of Microsoft Office, particularly Excel, Word and Outlook.

* Experience using CRM and/or ERP systems.

* GCSEs (or equivalent), including Maths and English.

* Experience in a manufacturing, engineering, construction, industrial or technical product environment.

* Experience with in the pumps and/or wastewater industry.

* Knowledge of commercial terms and conditions.

* Advanced Excel skills, including reporting and data analysis.

* A Business Administration qualification or equivalent experience

Benefits:

* Salary up to £35,000

* Pension 3% employer 5% employee

* Life Assurance 4 x salary

* 25 days holiday + banks, and the ability to by another 5 days

* Enhanced maternity and paternity leave

* Half day on a Friday

* EAP

* Enhanced sick pay

If you are interested, please call Josh Hoyle on (phone number removed) or apply online

* Candidates must be eligible to live and work in the UK to apply for this position