Family Resource Center Receptionist

Family Resource Center Receptionist

The Receptionist is expected to work independently in the performance of all functions necessary to maintain an efficient and organized office in a professional and confidential manner. General responsibilities include but are not limited to the following:

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying, translating scanning, and faxing
• Assist Enrollment Specialists, LAD, and SPED departments with enrollment and testing processes as needed
• Respond to student records requests
• Other duties as assigned

Qualifications & Requirements:

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Solid written and verbal communication skills in English and Spanish
• Proficiency in Google Applications and Infinite Campus SIS
• Extensive knowledge regarding the Methuen Public Schools online registration process and requirements
• Hands-on experience with office equipment (e.g. Scanners, fax machines and printers)
• Professional, customer service attitude
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Ability to handle confidential matters professionally
• Demonstrated abilities in self-direction and sound judgment
• High school degree; additional certification in Office Management is a plus

Terms of Employment:

• Work Hours/Days: 40 hours a week/ 12 month position;
  Unit D Bargaining Group
• Salary:
  As per the Unit D Salary Schedule
• Interviews by invitation only