Public Safety Officer 1st Shift

Public Safety Officer 1st Shift (Mon‑Fri 7am‑3:30pm)

The position is fully onsite Monday through Friday from 7am‑3:30pm. Under close supervision the officer provides emergency response to a variety of situations and incidents, protects people and property through patrol, investigation, monitoring alarms, and surveillance cameras, and delivers high‑level customer service to patients, visitors, and staff.

Key responsibilities include:

• Patrol buildings and grounds, identify unsafe conditions, and help prevent theft, injuries, or damages.
• Respond to emergencies, including medical incidents for adult and pediatric patients, and active response situations; assist with potentially violent patients and detain individuals suspected of criminal conduct.
• Conduct preliminary investigations into thefts, shortages, and other complaints; gather, analyze, evaluate, and utilize facts and evidence; interview victims, complainants, witnesses, and suspects; maintain accountability for valuables/property and evidence.
• Prepare and submit written reports and logs of all incidents thoroughly and accurately.
• Conduct fire extinguisher inspections, respond to fire drills, and provide escorts for staff, visitors, and patients.
• May be assigned to special duties, off‑site locations, or other shifts (e.g., Bike Patrol, Community Service Officer). Will be cross‑trained in additional locations.
• Perform other duties as assigned.

Qualifications:

• High school diploma required; bachelor’s degree preferred.
• 1 year of relevant security experience.
• Valid Massachusetts driver’s license.
• Successful completion of a background check.
• Required certifications (training provided): CPR/AED/First Aid, Narcan (Naloxone) Training, AVADE/HDTS De‑Escalation Training.
• Excellent verbal and written communication skills.
• Proficient in the operation of office equipment including computers; knowledge of word processing, spreadsheet, and database applications.
• Strong risk analysis, organizational, and crisis management skills.
• Ability to prepare clear and concise reports and routine correspondence.
• Reliable and flexible.

Pay Transparency Statement
The hiring range is $22.26/hr – $24.71/hr for union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

At Dana‑Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. We are committed to hiring the most dedicated and compassionate professionals.

Dana‑Farber Cancer Institute is an equal‑opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.