Hospital Liaison - Readmission Tracking Specialist

Position Summary

The Hospital Liaison serves as the primary point of contact for managing patients who return to the hospital from our facilities. This role focuses exclusively on tracking these patients, reviewing their clinical readiness, and ensuring all financial and administrative requirements are met for a timely and compliant readmission.

• Monitor and track all return-to-hospital patients across assigned facilities, maintaining accurate and up-to-date records.
• Review clinical documentation to confirm readiness for return and collaborate with facility nursing teams.
• Act as liaison between hospitals, families, and facility staff to ensure clear communication and smooth transitions.
• Complete financial verification for readmission, including:
  • Managed care authorizations
  • Medicaid documentation
  • Collection of outstanding balances prior to admission
• Prepare and process all readmission paperwork promptly to avoid delays.
• Provide timely facility updates to hospital discharge planners and case managers regarding patient progress and readiness.
• Generate reports on readmission trends and compliance for leadership review.

• 5+ Years Experience in skilled nursing or post-acute care setting required.
• Strong knowledge of Medicare, Medicaid, and managed care guidelines.
• Excellent organizational and communication skills; ability to manage multiple priorities.
• Preferred: LPN license; background in admissions or case management.