Associate Supervisor

Job Title

Associate Manager

Pay Range: $19.77 to $24.12 per hour (starting pay)

• Medical, dental, and vision health plans at reasonable cost
• Specialized health programs: quit smoking, counseling, diabetes management, chronic joint pain
• Sick pay and vacation pay (approximately 1‑2 weeks)
• 6 paid holidays plus 1‑2 additional floating holidays
• Up to 50% off store merchandise
• Flexible spending accounts for health and child‑care expenses
• Employee Assistance Program (EAP) with free tools and resources for work‑life balance
• 401(k) plan with company matching contributions
• Company‑provided life insurance and optional supplemental coverage
• Performance merit increases

Green Drop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco‑friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre‑owned items away from landfills and back into closets and homes for reuse. Green Drop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions.

Community donated goods are then given a second chance to be loved again in local thrift stores.
Green Drop® is a for‑profit company and registered professional fundraiser where required.

• Work in a purpose‑driven company with a business model that people love for its impact on both the planet and local communities.
• Investment in your career path interests. With aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
• Collaborate with people from many different backgrounds, experiences, and perspectives, all bringing something special to the table.

Comprehensive onboarding and training from day one.

• In‑house expertise through Savers University—developing and delivering robust training to every team member across the organization.
• Bundled health plans such as medical, Rx, dental, and vision.
• Company‑paid life insurance for extra protection and peace of mind.
• Programs to stop smoking, diabetes management coaching, and on‑demand care options.
• 401(k) plan with generous company matching contributions.
• Paid time off for leisure or other hobbies.
• A range of mental health services to assist with daily life.

The Green Drop Associate Manager role is critical to our success and helps ensure that we provide exceptional service to donors each day. The ideal candidate is highly self‑motivated, leads by example, and demonstrates our company’s core values—respect, honesty, integrity, diversity, inclusion, and safety.

• Train and coach the Associate Manager in Training role, new team members, and existing team members on all company policies and procedures.
• Actively engage in the field with direct oversight of 20 to 30 sites regularly.
• Manage all direct report functionality of an Area Manager, including hiring, coaching, counseling, firing duties, time‑tracking, and any other people‑management needs.
• Support Area Manager by reviewing applications, conducting interviews, selecting talent, and completing onboarding activities.
• Manage supplies, assets, and all maintenance requests at each site; communicate timely pickup requests.
• Interact independently and collaboratively with donors, exercising good judgment, maintaining a positive disposition, and demonstrating a customer‑focused mindset.
• Build a culture of customer service by providing friendly, helpful, and efficient service in every interaction.
• Assist donors and truck drivers with donated merchandise—unloading vehicles, treating items respectfully, communicating the company’s nonprofit relationship, and encouraging donors to return.
• Work efficiently, calling for additional assistance as needed.
• Follow standards to protect team members and donors, ensuring a safe environment (cleaning breakages or spills, sanitizing, following product‑safety guidelines).
• Report hazards or injuries to management; wear tablet holder while recording donor information on the company iPad; organize donations in the stock room; send daily and weekly supply needs to the Area Manager;…