Associate Supervisor

Join to apply for the Associate Supervisor role at Savers | Value Village

Job Title: Associate Manager

Pay Range: Starting pay ranges from $19.77 to $24.12

Benefits:

• Geographic & job eligibility rules may apply
• Comprehensive coverage (medical/dental/vision) at a reasonable cost
• Specialized health programs – improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
• Paid time off:
  Sick Pay, Vacation Pay (1-2 weeks), 6 paid holidays + 1-2 floating holidays
• Team member discounts up to 50% off store merchandise
• Flexible spending accounts (pre‑tax dollars for eligible health and day care expenses)
• Employee Assistance Program (EAP)
• Retirement Plan: 401k with company matching contributions
• Life insurance: company provided and optional supplemental plan
• Performance Merit Increases

Train and coach Associate Manager in Training, new team members, and existing team members on all company policies and procedures.

Engage in the field with direct oversight to 20-30 sites on a regular basis.

Perform direct report functionality of an Area Manager: hiring, coaching, counseling, firing duties, tracking time, and people management/development needs.

Support Area Manager by reviewing applications, conducting interviews, selecting talent, and completing onboarding activities.

Manage supplies, assets, and maintenance requests at each site; ensure timely pickup requests are communicated.

Interact with donors while exercising good judgment, maintain a positive disposition, and demonstrate a customer‑focused mindset.

Assists donors and truck drivers with donated merchandise; unload donations, treat items respectfully, communicate company’s nonprofit relationship, and encourage repeat donations.

Work efficiently and call for assistance as needed; follow safety standards, report hazards or injuries.

Use tablet holder to record donor information; organize donations in the stock room; send daily supply needs to Area Manager; perform other duties assigned.

Required

Knowledge, Skills And Abilities:

• Lead and manage effective teams and lead within a team environment
• Demonstrate customer service skills
• Identify problems and recommend solutions
• Attention to cleanliness, organization, and detail
• Reliable transportation and commitment to attendance and punctuality
• Honesty and integrity
• Excellent oral and written communication

Skills:

• Set priorities, meet deadlines, and multi‑task with minimal supervision
• Work independently or as part of a team
• Maintain confidentiality of all information
• Basic math skills
• Working knowledge of Microsoft Office (Word, Excel, Outlook)
• Flexible schedule as position dictates
• Pass physical and background exams; clean driving record
• Work within Saver’s culture

Minimum Required Education, Training, And

Experience:

• High school degree or equivalent
• Minimum of 2 years in a supervisory customer service role leading 10 or more team members

• Reaching overhead 30% of time
• Pushing and pulling 65% of time
• Standing 100% of time
• Bending and crouching 60% of time
• Repetitive use of hands 70% of time
• Grasping items with hands 80% of time
• Lifting and carrying 50 lbs

Non‑Exempt

• Cell phone and/or laptop for data entry
• Cell phone to communicate
• Use all company supplied safety equipment as defined in the operating and safety manuals

• Must travel between 20-30 sites on a regular basis within geographic territory; assist neighboring territories as needed
• Car travel within territory continuously; may travel to outside territories by air within the United States

• Remote within specified geographic area; examples: 660 North Broadway, White Plains, NY 10603; 160 Walt Whitman Rd., Huntington Station, NY 11746; 360 Union Blvd., Totowa, NJ 07512; 125 18th Street, Jersey City, NJ 07310; 313 Smith Haven Mall, Lake Grove, NY 11755; 831 S Springfield Ave., Springfield, NJ 07081; 359 Amboy Ave., Metuchen, NJ 08840; 1921 Street Rd., Bensalem, PA 19020;
  
  1396 Berlin Turnpike, Wethersfield, CT 06109; 176 Newington Rd., West Hartford, CT 06110; 120 Water Tower Plaza, Leominster, MA 01453

Savers/Green Drop is an E‑Verify employer

Mid‑Senior level

Other

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Retail