Leasing Professional, Sales

Job Details:

Job Location:

Woodmont Metro at Metuchen Station
- Metuchen, NJ 08840, Position Type:
Full Time, Education Level: High School, Salary Range: $22.00 - $25.00 Hourly,

Job Shift: 5 Days Per Week;
Days,

Summary:

Performs all activities related to leasing apartment homes, resident events, completing the move-in process and lease renewals. Interacts directly with prospective and current residents to achieve maximum occupancy. Generates and handles email/phone calls/tours, leasing apartments, qualifying prospects, preparing lease documentation, completing ALL move-in paperwork and addendums, and assisting with the lease renewal process. Assists residents throughout their residency.

include the following. Other duties may be assigned:

• Sell and close prospective residents on leasing apartments in the Community.
• Promptly responds to phone calls and emails from guests and current residents.
• Reviews unit availability daily.
• Walks standard tour path, vacant apartment homes and make-readies daily to ensure the model apartments and target apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the curb appeal of the property.
• Gathers information to learn about local community, surrounding community, and competition.
• Utilizes guest card to ascertain the needs and qualifications of every guest.
• Leads guests to vacant and/or model apartments and discusses the features and benefits that meet the needs of the guests.
• Records all traffic in computer CRM program daily.
• Follows up with each guest a minimum of 4 times.
• Creates applicant files and processes applications within the required timeframe according to SOP.
• Verifies qualifications of applicants.
• Presents all applications to Community Manager for approval.
• Contacts applicants to confirm approval or denial of application within 24 hours.
• Schedules lease signings within 24 hours of approval.
• Ensures that applicants are set up properly in the computer, and that all monies are processed within 24 hours.
• Completes lease agreement and collects rental deposit.
• Inspects condition of premises periodically and arranges for necessary maintenance.
• Participates in any internal or external marketing events as required.
• Assists in coordinating and mailing outreach marketing materials.
• Distributes flyers and letters to residents if necessary.
• Shops competitive properties and assists Community Manager in preparing a market comparison grid.
• Records all resident correspondence and submit to manager for review.
• Assists in promoting Woodmont Properties communities.
• Assists Community Manager with any requested work to be completed on the property.
• Promotes resident retention and Preferred Employer programs.
• Conduct or assist in performing corporate, business, and community outreach to improve traffic and leasing of community including the development of joint marketing programs.
• Maintains a team spirit and works well with the entire staff.
• Maintains a clean driving record to utilize the golf cart on premises, where applicable.
• The workweek is typically five (5) days per week, forty (40) hours per week, and may include Saturdays, Sundays, and at times, late nights past normal business hours of operation.

This position has no supervisory responsibilities.

• Sales
  - Sales, presentation, and closing skills are essential.
• Analytical
  - Collects and researches data.
• Problem Solving
  - Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in group problem solving situations;
  Uses reason even when dealing with emotional topics.
• Customer Service
  - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Interpersonal Skills
  - Focuses on solving conflict, not blaming;
  Maintains confidentiality;
  Listens to others without interrupting;
  Keeps emotions under control;
  Remains open to others' ideas and tries new things.
• Oral Communication
  - Speaks clearly and persuasively in positive or negative situations;
  Listens and gets clarification;
  Responds well to questions;
  Demonstrates group presentation skills;
  Participates in meetings.
• Written Communication
  - Writes clearly and informatively;
  Edits work for spelling and grammar;
  Varies writing style to meet needs;
  Presents…