Pooled CSM – SaaS Nonprofits & Impact
Listed on 2026-10-06
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Customer Service/HelpDesk
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IT/Tech
SaaS Sales
Bonterra is seeking a Pooled Customer Success Manager to support a large portfolio of nonprofit and corporate customers from Mexico. You will engage customers at defined milestones, drive adoption of Bonterra's SaaS solutions, and monitor health indicators under guidance from senior team members.
You will develop product knowledge, capture feedback, and help maintain data in Gainsight and CRM systems while delivering value at scale.
This position is for the Pooled CSM – SaaS for Nonprofits & Impact role at Bonterra.
Step into the Pooled CSM – SaaS for Nonprofits & Impact role at Bonterra in Mexico, MO, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
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