Public Spaces Attendant — Hotel Hygiene & Guest Comfort

The Shelborne Miami Beach is an iconic Art Deco destination reimagined for a new generation. Rooted in Miami Beach history and energized by contemporary culture, the property is designed to be a social anchor for locals, travelers, hotel guests, and members alike. Our nightlife venues — including the Lobby Bar and the intimate Little Torch cocktail lounge — are intended to be lived-in, magnetic, and culturally relevant, not programmed from a distance.

Art, fashion, wellness, and music are central to Miami’s cultural identity and core to The Shelborne’s point of view.

Job Summary:

As a House Attendant, you will support the housekeeping team by maintaining the cleanliness and orderliness of public spaces and back-of-house areas in the hotel. Your role is essential in ensuring that the hotel’s common areas, guest corridors, and service areas are kept in pristine condition. You will assist in delivering a high standard of cleanliness and organization, contributing to the overall guest experience and operational efficiency of the hotel.

Essential Job Duties and Responsibilities

• Public Area Cleaning & Maintenance:
  • Clean and maintain public spaces such as hotel lobbies, hallways, elevators, restrooms, and stairwells.
  • Sweep, mop, dust, and vacuum common areas to ensure they meet hotel cleanliness standards.
  • Ensure that public restrooms are fully stocked with necessary supplies (e.g., toilet paper, soap, hand sanitizer) and clean throughout the day.
  • Clean furniture, windows, and any other surfaces in public spaces to ensure a welcoming environment for guests.
• Back-of-House & Service Area Support:
  • Assist with cleaning and organizing back-of-house areas, including staff rooms, storage areas, and laundry rooms.
  • Ensure that service areas are maintained in a clean, safe, and efficient manner.
  • Collect and transport dirty linens and towels to the laundry room and deliver clean linens back to appropriate storage areas.
  • Maintain cleanliness in the hotel’s supply closets and assist with the organization of cleaning materials and equipment.
• Guest Assistance & Support:
  • Provide assistance to other housekeeping team members as needed, including Room Attendants, Housekeeping Supervisors, and other staff.
  • Respond to requests from guests or other departments promptly, such as delivering additional amenities or assisting with special requests.
  • Assist with the transportation of guest luggage or items to and from rooms or designated areas when necessary.
• Inventory & Supplies Management:
  • Ensure that housekeeping carts and storage areas are stocked with necessary cleaning supplies, linens, and amenities.
  • Notify the housekeeping supervisor when supplies or equipment need to be replenished.
  • Assist with organizing and rotating stock in supply closets to maintain an orderly inventory.
• Safety & Cleanliness Standards:
  • Follow hotel health, safety, and sanitation procedures to ensure a clean and safe environment for both guests and staff.
  • Use cleaning chemicals and equipment safely, ensuring adherence to proper safety standards and guidelines.
  • Identify and report any safety hazards or maintenance issues to the appropriate department for resolution.
• General Support for Housekeeping Operations:
  • Assist with cleaning guest rooms as needed, including restocking towels, amenities, or assisting with deep cleaning projects.
  • Provide support during busy periods or special events by helping to ensure that public and service areas are clean and presentable at all times.
  • Perform special cleaning tasks or projects as assigned by the housekeeping supervisor or manager.

Education and/or Experience

• High School Diploma or equivalent required.
• Previous experience in housekeeping, cleaning, or maintenance in a hotel or similar environment is beneficial but not required.
• Kn…