Director of People & Culture Miami Convention Center

Position: Director of People & Culture | Full-Time | Miami Beach Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Director of People & Culture at MBCC aligns people strategies with OVG policies, the OVG /City of Miami Beach contract, and business objectives. As a strategic advisor and employee advocate, this role oversees compliance, talent acquisition, development, engagement, benefits, and policy implementation. Partnering with leadership, the Director fosters trust, collaboration, and organizational success while leveraging performance management tools to drive engagement, growth, alignment and productivity through goal setting, feedback, and recognition.

This position is also responsible for rolling out Corporate HR initiatives at the local level, working closely with corporate representatives to improve employee experience and heighten engagement. This is a hands‑on role with a high level of influence with venue and company leaders.

Strategic Impact

The Director anticipates workforce needs and communicates proactively with leadership. By aligning People & Culture strategies with organizational goals and contractual requirements, this role enhances effectiveness and contributes to MBCC and OVG’s long‑term success.

This role pays an annual salary of $120,000‑$130,000

Benefits for Full‑Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until March 20, 2026.

About the Venue

The award‑winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners, exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640‑million‑dollar renovation, the MBCC provides a world‑class, state‑of‑the‑art event venue for exceptional conferences, conventions, trade shows, and meetings. The new 800‑room, connected Grand Hyatt Miami Beach, is under development and slated to open in late 2027.

A LEED Silver certified green building, the venue includes a magnificent Grand Ballroom, 500,000 square feet of flexible exhibition halls, 4 junior ballrooms, outdoor terraces & parks, and 84 breakout rooms. The MBCC’s immediate proximity to lively South Beach, Lincoln Road, Ocean Drive, and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

People & Culture, Engagement, Organizational Development

• Strengthen employee engagement and workplace relationships by meeting with venue leaders regularly and supporting their Management needs from the HR perspective.
• Builds strong work relationships, boosts morale and productivity, and resolves complex employee issues through objective investigations when needed.
• Communicate effectively with MBCC leadership and all departments to build trust, drive collaboration, and ensure alignment.
• Leads D.E.I.B. strategy for the MBCC, promoting a diverse, inclusive, equitable, belonging and culturally aware workplace aligned with OVG’s values and Miami’s diverse workforce.
• Supports organizational development and change across the organization.
• Offers guidance and input on business unit restructures, workforce planning, and succession planning.
• Actively participates in local HR networking groups and attends relevant industry events to stay informed of best practices and emerging trends.
• Develops and strengthens MBCC’s employer brand through community partnerships, corporate social responsibility, social presence, and industry networking to attract top‑tier hospitality and venue talent in a competitive market.
• Overseeing and managing the employee experience lifecycle from onboarding to offboarding.
• Other duties and responsibilities as assigned.

Policies, Compliance & Employee Relations

• Provides policy guidance to MBCC management, supervisors, and…