Airline Customer Service Manager — Lead Frontline Teams
Listed on 2026-10-06
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Management
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Customer Service/HelpDesk
Customer Success Management
American Airlines is seeking a results-driven Customer Service Manager to lead front-line teams at our Miami hub. You will drive safe, high-performing operations while delivering an exceptional customer experience across daily shifts.
Join a fast-paced environment that values teamwork, safety, and strong leadership. You will coach staff, manage escalated service issues, and align operations with company policies and JCBA requirements in a dynamic aviation setting.
We are currently recruiting a Airline Customer Service Manager — Lead Frontline Teams for our team in Miami Beach, FL, United States.
All applications are reviewed carefully by our team.
The position is based in Miami Beach, FL, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 95..
We aim to respond to suitable candidates as soon as possible.
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