Overnight Loss Prevention Officer

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Full Time Miami Beach, FL, US

Located on the iconic shores of South Beach, the National Hotel Miami Beach is one of Miami Beach’s most celebrated oceanfront luxury destinations. Originally built in 1939, this historic Art Deco landmark blends timeless elegance with contemporary sophistication, offering guests an authentic Miami Beach experience in the heart of one of the world’s most vibrant coastal communities.

The National Hotel delivers exceptional hospitality in an adults-only luxury setting known for personalized service and refined style. Team members become part of a dynamic hospitality culture that values excellence, collaboration, innovation, and guest satisfaction.

The Loss Prevention Officer is responsible for ensuring the safety and security of all guests, employees and visitors of the National Hotel. This individual ensures that all guests, employees and visitors are following hotel policies and rules. Additionally, the Security Officer protects the hotel, employees and guest property from theft, misuse and vandalism.

All duties and responsibilities are to be performed in accordance with the National Hotel quality of service standards, and policies and procedures. Associates will be required to learn other functions in an effort to attain cross training skill sets that will help grow the overall knowledge of the Guest experience expectations.

As someone who has a passion for people, and enjoys a fast-paced environment, a core duty for all team members is effectively multi-tasking, a quintessential factor to the success of their role.

• Enforce all rules, policies and National Hotel Standards.
• Protect the hotel, employees and guest’s property from theft, misuse, and vandalism.
• Respond to medical emergencies.
• Call the police or fire department in case of emergency.
• Respond to internal/external calls and requests.
• Conduct security/safety related investigations.
• Complete security/safety related reports immediately following an incident.
• Accurately maintain a chronological log of activities and observations on a daily basis.
• Programming and interrogating guest room door locks.
• Service Opening and Decoding guest room safes.
• Conduct daily safety inspections.
• Conduct patrols throughout the property; be vigilant of safety hazards, suspicious acts, and guests in need of assistance.
• Issue keys and radios to authorized personnel in accordance with departmental policy.
• Monitoring the video surveillance system.
• Respond to alarms and investigate the cause of the alarm activation.
• Monitoring the activities of employees to ensure rules and regulations contained in the Employee handbook relative to safety and security are followed.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of the premises.
• Conduct bag checks of all employees entering or exiting the property in accordance with company policy.
• Monitoring the activities of vendors and contractors.
• Respond to all lock issues.
• Assist guests with directions or information.
• Arrange for reasonable accommodation for person(s) with disabilities.
• Assist person(s) with a disability.
• Comply with all applicable deferral, state and local laws and ordinances as they apply to the hotel, guests and employees.
• Implement management company and Hotel’s safety and emergency policies and procedures (i.e., evacuation, first aid, etc.) to include removing all safety hazards, following company’s OSHA Hazcom, program, including safe lifting techniques.
• All Security…