Billing & Financial Operations Specialist

At World Fuel, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

Location: US Remote

At World Fuel, we keep businesses moving across the globe. We are seeking a detail-oriented and customer-focused Financial Operations Coordinator III to join our Financial Operations team.

In this role, you will play a critical part in managing the invoicing lifecycle, ensuring supplier invoices are received, reviewed, processed, and billed accurately and on time. You will serve as a key partner to internal teams and external stakeholders, helping resolve billing inquiries, supporting financial operations processes, and contributing to continuous improvement initiatives.

This is an excellent opportunity for a finance or operations professional who enjoys problem-solving, working with data, collaborating across teams, and identifying ways to improve business processes.

• Monitor the timely receipt of fuel and non-fuel supplier invoices.
• Review and validate supporting documentation including fuel tickets, supplier invoices, pricing, tax information, and related records.
• Process billing transactions accurately and efficiently within internal systems.
• Ensure customer invoices are generated and distributed on schedule.
• Maintain accurate documentation and records related to the billing process.

• Serve as a primary point of contact for billing and invoicing inquiries.
• Respond professionally and accurately to questions regarding invoice status, delays, billed and unbilled transactions, and supporting documentation.
• Work closely with Commercial, Supply, Accounting, Accounts Payable, Sales, and other internal teams to resolve issues and support business needs.
• Support requests from external customers, suppliers, and auditors.

• Research pricing discrepancies and billing exceptions.
• Collaborate with Vendor Reconciliation and Pricing teams to resolve invoice-related issues.
• Track and manage exception reporting, including invoices on hold and unresolved transactions.
• Ensure compliance with company policies and regulatory requirements.

• Identify opportunities to improve efficiency, accuracy, and automation within financial operations processes.
• Support testing and implementation of system enhancements and process improvements.
• Contribute ideas that improve workflows, information flow, and overall customer experience.
• Assist with training and knowledge sharing as subject matter expertise develops.

• 2+ years of experience in financial operations, billing, invoicing, accounts receivable, accounting support, or a related business operations role.
• Strong English communication skills (B2 level or above).
• Proficiency with Microsoft Office, particularly Excel.
• Experience working with ERP, invoicing, or financial management systems.
• Strong attention to detail and commitment to accuracy.
• Excellent organizational and time management skills.
• Ability to manage competing priorities in a fast-paced, deadline-driven environment.
• Strong analytical and problem-solving abilities.
• Ability to work independently while collaborating effectively within a team.