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Member Success & Retention Manager; Stadium Events

Listing for: Miami Dolphins and Hard Rock Stadium
Full Time position Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR

Job Description & How to Apply Below

Position: Member Success & Retention Manager (Stadium Events)

Miami Dolphins and Hard Rock Stadium is seeking an Account Manager, Membership Service to build lasting relationships with members across Hard Rock Stadium properties. The role focuses on retention, engagement, and proactive outreach to generate new revenue.

You will resolve guest inquiries quickly, maintain a high renewal rate, and support service goals during games and events. The position is full-time and on-site at Hard Rock Stadium in Miami Gardens, FL, requiring strong communication,

The Member Success & Retention Manager (Stadium Events) position in the Sales field is open for applications.

For the Member Success & Retention Manager (Stadium Events) position at Miami Dolphins and Hard Rock Stadium, we are reviewing applications now.

Step into the Member Success & Retention Manager (Stadium Events) role at Miami Dolphins and Hard Rock Stadium in Miami Gardens, FL, United States and grow with us.

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