IT Support Technician, Miami Gardens, FL

Overview

Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for proactive and enthusiastic IT Support Technicians to join a historic project behind the scenes at Hard Rock Stadium for the 2026 global sporting tournament. This is a unique opportunity for current students and recent graduates to gain hands‑on experience.

Hard Rock Stadium — Miami Gardens, Florida

• Provide on‑site IT support for Lenovo hardware and associated technologies before, during, and after the tournament.
• Install, configure, and support laptops, desktops, monitors, printers, peripherals, and end‑user devices.
• Perform break/fix troubleshooting quickly and efficiently under time‑critical conditions.
• Support event operations teams and technical staff with professionalism.
• Follow defined incident, escalation, and change management procedures.
• Assist with pre‑event setup, live event operations, and post‑event activities.
• Work collaboratively with international teams, vendors, and stakeholders.

• Foundational experience or strong academic background in IT support, desktop support, or a related field.
• Understanding of Windows OS (Windows 10/11) and basic networking concepts.
• Ability to perform hardware troubleshooting and resolve technical issues.
• Strong communication skills and a customer‑focused mindset.
• Comfortable working in busy, high‑energy environments.
• Willingness to work flexible hours, including evenings, weekends, and event days.

• Enthusiastic, proactive, and eager to learn.
• Calm, reliable, and adaptable under pressure.
• Team‑oriented with a positive, can‑do attitude.
• Passionate about technology and live events.
• Excited to support a world‑class sporting occasion.

• Legal right to work in the United States.
• Full availability during the key tournament period (approx. end of March – end of July 2026). This is a temporary project role.
• Ability to work at Hard Rock Stadium in Miami Gardens, Florida.

• A competitive hourly rate.
• A unique opportunity to learn from experienced professionals on our global team.
• Hands‑on experience with enterprise technology in a major event setting.
• Exposure to global operations and international professional teams.
• A career‑defining addition to your CV.

Ready to launch your career with a world‑class event? We are actively hiring talented and motivated individuals, including serious recent graduates. Apply now to secure your spot on this historic project!