VIP Members Barista

Position Summary:

The VIP Lounge Barista plays a critical role in delivering a refined and memorable experience for our most valued guests. Stationed in an exclusive lounge environment, this role combines expert beverage preparation with top-tier hospitality service. You'll be responsible for crafting premium coffee and tea beverages while maintaining an atmosphere of elegance, comfort, and discretion.

You are not just making drinks-you are curating moments of relaxation, sophistication, and care for elite clientele.

• Greet and interact with VIP guests in a warm, welcoming, and professional manner.

• Anticipate guest needs and provide a personalized service experience.

• Engage guests with product knowledge and tailored recommendations.

• Maintain a calm, courteous, and composed presence at all times.

• Prepare and serve a full range of specialty coffee and tea beverages to high standards.

• Master various brewing methods (espresso, pour-over, cold brew, French press, etc.).

• Create and present drinks with artistry and precision, including latte art.

• Monitor and maintain the quality, taste, and presentation of all drinks served.

• Ensure the lounge's beverage area is immaculate, organized, and visually appealing.

• Restock supplies, maintain cleanliness of machines, utensils, and service stations.

• Create a serene, luxurious, and uncluttered atmosphere aligned with the brand image.

• Monitor stock levels of beverages, ingredients, and supplies, and communicate replenishment needs.

• Operate and maintain all barista equipment to ensure consistent performance.

• Report any maintenance or technical issues promptly.

• Respect and protect the privacy of VIP guests at all times.

• Handle high-pressure or sensitive situations with grace and professionalism.

• Work closely with lounge hosts, concierges, and security staff to ensure seamless service delivery.

• Minimum 1–2 years of barista experience, ideally in a luxury, hospitality, or airline lounge setting.

• Proficiency in espresso and specialty coffee preparation techniques.

• Excellent interpersonal and communication skills.

• Immaculate grooming and professional appearance.

• Strong attention to detail and ability to multitask under pressure.

• Flexible schedule, including availability for weekends, holidays, or early/late shifts.

• Barista or hospitality certification (preferred, but not required).

• Elegance in service delivery

• Discretion and confidentiality

• High level of craftsmanship

• Emotional intelligence and empathy

• Team collaboration and adaptability

As a VIP Lounge Barista
, you'll work in one of the most prestigious areas of our hospitality operation. You'll have the opportunity to serve influential guests, elevate your service skills, and be part of a passionate team committed to excellence. Your role will be essential in creating an atmosphere where every detail matters-and every guest feels like a true VIP.