Sales Administrator

Aeroservicios USA is a Miami-based provider of new and refurbished Ground Support Equipment (GSE), serving domestic and international airlines, commercial, cargo, regional, and charter airlines, as well as major ground handlers and FBOs. We operate a 110,000 sq. ft. maintenance facility and 150,000 sq. ft. of outdoor storage, supplying equipment through direct sales, leases, and short‑term rentals, backed by quality maintenance services.

Base pay range: $25.15/hr - $30.28/hr

Location:

Miami, FL (On-site)

Schedule:

Monday to Friday, 8:00 a.m. – 4:30 p.m. (ET)

We are seeking a detail‑oriented and highly organized Sales Administrator to join our dynamic team. The ideal candidate will play a crucial role in supporting our sales team by managing various administrative tasks and ensuring the smooth operation of the sales process.

• Coordinate between the client, production, and suppliers for the timely delivery of equipment.
• Follow up on all orders, keeping all parties informed.
• Record orders and confirm all billing, dispatch, and special instruction details with the client.
• Request and record the purchase order.
• Send the order confirmation.
• Send the link to download the equipment manual.
• For clients without established credit, send the invoice, request the deposit, and inform production.
• Request equipment from the workshop or suppliers through the purchasing department.
• Coordinate with the inventory manager for proper recording in the customer order control.
• Keep the client informed about the order's progress.
• Keep production or suppliers informed about pending equipment and committed delivery dates.
• Coordinate with the relevant departments for the client's special instructions (stickers, requested options, export inspections, import records, washing certificates, etc.).
• For clients without established credit, request the balance and withhold dispatch until payment is received.
• Coordinate with the billing department for invoice preparation (for clients with credit).
• Coordinate with the local or export transporter for equipment dispatch.
• Send the invoice with all shipping documents to the client and confirm its receipt and proper filing.
• Remind the client of the payment term before its expiration.
• Follow up on payment until it is received.
• Confirm with the client and end‑user that everything has been received according to their expectations.

• Proven experience in a sales administration or similar role.
• Excellent organizational and multitasking abilities.
• Strong attention to detail and accuracy.
• Proficiency in MS Office and Excel.
• Effective communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Familiarity with sales processes and order fulfillment.
• Bilingual in Spanish and English.

• High school diploma or equivalent;
  Bachelor's degree preferred.
• Previous experience in sales administration or a related field is a plus.
• Advanced proficiency in Microsoft Excel.